Is there a legal way to avoid installing online checkouts.

Perhaps everyone who is somehow involved in business is already aware of the new obligation to use online cash registers. But known does not mean that everything is clear. Today we will talk with the founder and head of the Profdelo Consulting Center Tatyana Nikanorova about online cash registers and about the changes that await business.

Tatyana, let's start with the basics for those who are still not aware of the changes. Online cash registers - what is this "beast" and should we be afraid of it?

Tatyana Nikanorova: Online cash registers have come to replace conventional cash registers - cash registers that are in almost every store. Today it is no longer possible to purchase a non-online cash register, and by July 1, 2018, everyone, without exception, will use only online devices.

An online cash register is a device that contains 2 devices: a fiscal drive and a receipt printer. The first device provides for recording punched checks in its memory, transferring data to the tax office and sending the check to the client. The second - prints a paper check.

And who can not switch to online cash registers, who are not affected by these changes?

Tatyana Nikanorova: Sooner or later, everyone will have to switch to online cash registers. For some categories, the transition is delayed:

IP on a patent and UTII,

Legal entities and individual entrepreneurs providing services to the population on BSO (strict reporting forms),

Those who accept payments from electronic money.

There is still no need to use cash desks at fairs, in peddling or when renting out your apartment.

Why do we need these new cash registers? Who benefits?

Tatyana Nikanorova: Strictly formally, online cash registers are needed in order to track the passage of cash and sales volumes online. But, frankly, there is so much superfluous and unnecessary in the law that only one answer can be given to the question “who benefits”: “to the producers of online cash registers”. Surely this huge cash flow someone lobbied.

Is it possible to deceive new online cash desks, to cheat so that not all data goes to the tax office? And what threatens such cunning people if the violation is revealed?

Tatyana Nikanorova: The only trick available to taxpayers without colluding with the fiscal data operator is not to punch checks at all. If this is revealed, violators will receive a fine in the amount of half or a whole unbroken check, but not less than 10 thousand rubles for individual entrepreneurs and 30 thousand rubles for a legal entity.

How will the obligation to use online checkouts affect online trading? What should Internet entrepreneurs prepare for, including information businessmen who used to do without a cash desk at all? What are the current requirements for processing payments online (Yandex-Kassa, Robokassa, Paypal, Justclick) - do those who accept payments from customers through them, just like everyone else, somehow need to connect an online cash desk, and what will change for them because of the new law?

Tatyana Nikanorova: Alas, those who accept payments via the Internet also need online cash registers. If you accept payments from bank cards, you need a cash desk right now. And if you accept from electronic money, then the cash desk will be required from July 1, 2018.

The requirements are the following:

Break the check

Transfer data to OFD (fiscal data operator),

Send check to customer email or by phone

A paper check can not be punched. Accordingly, it is enough to buy an online cash register without a receipt printer.

Yes, by the way, it turns out that not all Internet entrepreneurs are aware that the income for calculating the amount of tax is not the amount that they withdrawn to their current account, but the amount that was credited to the aggregator's account as payment for their products (services) . How often do you have to deal with such situations? What advice can you give to those who manage their financial affairs on their own - without a lawyer and without an accountant?

Tatyana Nikanorova: This is very common mistake. 9 out of 10 entrepreneurs who come to us do not know that the income is the entire amount paid by the client to the payment system. We have to convince and prove. Entrepreneurs often talk about double taxation and injustice, although in fact this principle of taxation has always existed.

Income is what the customer paid.

The expense is what the payment system took.

But in the situation on the simplified tax system of 6%, expenses are not taken into account, and this is a shame for entrepreneurs.

For entrepreneurs who keep records on their own, I recommend that you definitely use online services for keeping records and be sure to check with technical support how to properly record such operations.

For those individual entrepreneurs or LLCs who are led by accountants, I recommend checking the accountant. Unfortunately, accountants themselves often make this mistake, especially those who have never worked with OSNO ( traditional system taxation) and does not know accounting, but immediately came to the "simplified".

In accordance with the new edition of the main law on the use of cash registers No. 54-FZ, register online cash register y is necessary in the following cases:

1. Opening a business. It is necessary to register a CCP before the start of the enterprise.
2. The organization is already using cash machine. Existing equipment needs to be modified or a new one purchased.
3. The company works on UTII, the patent taxation system, individual entrepreneurs, performs work, provides services to the public, writes out strict reporting forms, uses vending machines.

Not all entrepreneurs are ready to pay 30-40 thousand rubles for an online cash register, so many of them are looking for any ways to save money.

How to save when using online cash register?

Method number 1. Right choice cash register equipment and cash program. By purchasing a CCP without support and maintenance, you can save money, but if you do not understand the operation of the equipment and cannot keep track of software updates, this method is not for you.

Method number 2. Use existing equipment. Some cash registers with ECLZ can be upgraded and used in accordance with the requirements of 54 FZ. The composition of the upgrade kit depends on the manufacturer, in some cash registers you only need to install a drive, while in others you also need to change the boards. Accordingly, it is difficult to accurately determine the cost of modernization. Check with the manufacturer if it is possible to modify your cash register.

Method number 3. The "Computer + software + fiscal registrar" bundle will save small businesses.

Method number 4. Connection to the OFD is mandatory for all owners of online cash desks, on this moment There are 5 operators in the registry. Find out the most favorable tariff and the conditions under which the service is provided.

Method number 5. Don't overbuy. If you understand that you won't need a scale, scanner or other equipment, it might be worth saving. If you are going to develop your business, you should think about what you will need in six months or a year, are you ready to invest money now in order to work at the checkout longer without being distracted by Maintenance and improvements.

Is it possible to "scheme" when working with CCP?

The initiators of the law hope that the use of online cash desks will help reduce the number of entrepreneurs who hide their income and do not transfer money to the budget. According to experts, bypass 54 fz from a technical point of view, it is impossible, since all FN data is encrypted and controlled by the fiscal data operator.

The only way to get around 54-FZ is to change the form of ownership to one that does not yet require a transition to an online cash register. In this case, the transition to a cash register with Internet access can be carried out within a year - from July 1, 2017 to July 1, 2018.

05.02.2018

Switching to online checkout is not an easy task. And the question is not only (and not so much) in certain costs, but also in the moral unpreparedness for change. This is how not everyone is ready to take and become “white and fluffy”. On the one hand, without a new cash desk, it’s too risky, on the other hand, not everyone wants to shine all the income. Businessmen have always been distinguished by ingenuity, but it is becoming more and more difficult to outwit the tax, on the one hand, and on the other, the vigilant buyer.R Head of Business Development Directorate i-Retail Ivan Vorobyov talks about the methods used by stores.

Trick number 1: do not change the cash register at all

Suppose an entrepreneur decides not to change the cash register at all. Thus, he will continue to hide part of his revenue for some time, and at the same time save on the cashier itself. What happens next (sooner or later)? No, it is not necessary that the tax authorities will grant him their personal attention and arrange an audit. It's just that at some point she will take a list of registered retail companies in her region and check it against another list - trade enterprises who have registered cash desks of a new type. If you are not on this list, then you are breaking the law. There can be only one excuse - you don't exist at all, the company no longer exists! If you are also not found in the list of liquidated companies, get ready for trouble.

Trick #2: Don't Print Receipts

Another option to “get around” the law is to change the cash register after all, but not print all receipts. How "reliable" is this trick? If funds are received on your account, but this receipt is not reflected in the OFD check, questions from tax office arise instantly - why does the reporting contradict the movement of money in the account?

Of course, if you accept cash and do not knock out a check, then no one will easily trace you here. But a trick can be expected on the part of the buyer: there is always a possibility that the buyer himself will request a check and, having not received it, will complain to the relevant authorities. Now there is a special mobile app, which allows you to verify the authenticity of any check and, if a violation is detected, send a notification to the tax office. They say that in the near future our authorities will follow the path of Western colleagues and offer consumers special lotteries based on checks - which also require verification of authenticity.

Trick #3: Save on Shipping

A more "advanced" way of breaking cash discipline came up with courier services and online stores with their own delivery. The delivery savings scheme worked even before the introduction of online checkouts.

Here, the time of purchase, reflected in the check, can play the main "whistleblower". If all checks are knocked out at the same time, then the time on all checks will be the same - let's say from 8 to 9 in the morning, before the couriers go to the addresses. Strange, agree? This is where the tax authorities might think. And after thinking, he will be interested in how many couriers this company has in the state, and when he finds out, he will compare it with the number of registered cash desks. It is not difficult to predict the further scenario: the auditor is coming to you.

Trick #4: Save on Shipping 2 - Advanced Option

Another delivery “optimization” scheme looks like this: an online store buys one fiscal registrar with fiscal accumulator. Couriers, on the other hand, are given a completely different device - a cheap printer for receipts, which “communicates” through special software with a cash desk in the office.
Tracking such payments is more difficult, but at the first offline check, all manipulations will come out.

Trick #5: Accept Bank Payments

There are also retail outlets that encourage customers to pay for purchases not at the point of sale, but by depositing money into the company's bank account. The bank accepts cash from the buyer and transfers this amount already by bank transfer to the company's account - in fact, bypassing the online cash desk.


Suppose you have few such calculations and the risks of attracting the attention of the tax authorities are minimal, but do not forget about vigilant buyers! Modern buyers are “armed” with knowledge to the teeth, they do not want a headache with returns and simply take their citizenship responsibly. And the tax authorities, for their part, encourage them more and more to do this.

Is it possible to cheat online cashier?

Switching to online checkout is not an easy task. And the question is not only (and not so much) in certain costs, but also in the moral unpreparedness for change. This is how not everyone is ready to take and become “white and fluffy”. On the one hand, without a new cash desk, it’s too risky, on the other hand, not everyone wants to shine all the income. Businessmen have always been distinguished by ingenuity, but it is becoming more and more difficult to outwit the tax, on the one hand, and on the other, the vigilant buyer.RHead of Business Development Directoratei-Retail Ivan Vorobyovtalks about the methods used by stores.

Trick number 1: do not change the cash register at all

Suppose an entrepreneur decides not to change the cash register at all. Thus, he will continue to hide part of his revenue for some time, and at the same time save on the cashier itself. What happens next (sooner or later)? No, it is not necessary that the tax authorities will grant him their personal attention and arrange an audit. It's just that at some point she will take a list of registered retail companies in her region and compare it with another list - merchants that have registered new-style cash desks. If you are not on this list, then you are breaking the law. There can be only one excuse - you don't exist at all, the company no longer exists! If you are also not found in the list of liquidated companies, get ready for trouble.

Trick #2: Don't Print Receipts

Another option to “get around” the law is to change the cash register after all, but not print all receipts. How "reliable" is this trick? If funds are received into your account, but this receipt is not reflected in the OFD check, questions from the tax office will arise instantly - why does the reporting contradict the movement of money on the account?
Such a gap cannot go unnoticed. It is enough to compare the declaration (or revenue for the period) and the data from the online cash register. If the amounts do not match, you cannot avoid punitive measures (fines for starting and suspending activities upon re-discovery).
Of course, if you accept cash and do not knock out a check, then no one will easily trace you here. But a trick can be expected on the part of the buyer: there is always a possibility that the buyer himself will request a check and, having not received it, will complain to the relevant authorities. Now there is already a special mobile application that allows you to check the authenticity of any check and, if a violation is detected, send a notification to the tax office. They say that in the near future our authorities will follow the path of Western colleagues and offer consumers special lotteries based on checks - which also require verification of authenticity.

Trick #3: Save on Shipping

A more “advanced” way of violating cash discipline was invented by courier services and online stores with their own delivery. The delivery savings scheme worked even before the introduction of online checkouts.
Experienced online buyers know that in most cases you will receive a check immediately with the package. But, according to the law, the check must break through at the time of sale! With the transition to new CCP nothing really changes. Business owners do not want to buy a lot of mobile checkouts and “arm” every courier with them. They prefer to punch all the checks in advance and on one machine.
Here, the time of purchase, reflected in the check, can play the main "whistleblower". If all checks are knocked out at the same time, then the time on all checks will be the same - let's say from 8 to 9 in the morning, before the couriers go to the addresses. Strange, agree? This is where the tax authorities might think. And after thinking, he will be interested in how many couriers this company has in the state, and when he finds out, he will compare it with the number of registered cash desks. It is not difficult to predict the further scenario: the auditor is coming to you.

Trick #4: Save on Shipping 2 - Advanced Option

Another delivery “optimization” scheme looks like this: an online store buys one fiscal registrar with a fiscal drive. Couriers, on the other hand, are given a completely different device - a cheap printer for receipts, which “communicates” through special software with a cash desk in the office.
Tracking such payments is more difficult, but at the first offline check, all manipulations will come out.

Trick #5: Accept Bank Payments

There are also retail outlets that encourage customers to pay for purchases not at the point of sale, but by depositing money into the company's bank account. The bank accepts cash from the buyer and transfers this amount already by bank transfer to the company's account - in fact, bypassing the online cash desk.
There are two risks here. Firstly, a large number deposits to the account from individuals can alert the tax office, and it will oblige to use only the online cash register when settling with buyers.
Secondly, even with this form of calculation, it turns out that a check is needed. And how do you break it without a cash register? In Letter No. 03-01-15/26324 dated April 28, 2017, the Ministry of Finance states that when paying for goods by bank transfer, the buyer must receive a cash receipt, including upon receipt Money from the buyer via bank payment order(that is, if a person, having received a receipt from the store, goes and pays for it through the bank).
Suppose you have few such calculations and the risks of attracting the attention of the tax authorities are minimal, but do not forget about vigilant buyers! Modern buyers are “armed” with knowledge to the teeth, they do not want a headache with returns and simply take their citizenship responsibly. And the tax authorities, for their part, encourage them more and more to do this.

Source.

The new Russian legislation provides for the obligation of every businessman to purchase and use online cash registers. Many are wondering how not to use the new online cash registers - and not violate Federal Law No. 54 at the same time.

We will tell you what ways to bypass the system exist, and determine why they are associated with risks for entrepreneurs.

Attention!

Center Maintenance"META" is official service center company "Evotor" and carries out warranty repairs and maintenance of Evotor cash terminals.

Protection of settlement transactions at the online checkout

From 2017, all new online cash registers must be equipped with fiscal accumulator.

It is a device for encryption and protection of fiscal data, and performs the following important functions:

• Stores information about cash transactions.
• Stores the data of all check receipts, checks.
• Encrypts information, generates a special code for verification, which must be further transmitted to the OFD.
• Deciphers fiscal documentation.

The fiscal accumulator, according to the new law, completely replaces the EKLZ block. If we compare them, then FN has more additional features.

All FNs allowed for use are included in a special state register. Before you start using equipment with a built-in FN, information about it is entered in register of the Federal Tax Service.

Settlement transactions carried out at the online checkout will be protected not only by the device itself. Provide privacy as well fiscal data operators. Each receipt/cheque will be sent automatically to the OFD in the form of a cipher. They will be marked with a special fiscal sign. And OFD representatives will pay attention to the database where the transferred information will be stored.

Examples of cash registers with a fiscal drive:,

Will postponing purchases save money on online checkout and settlement transactions?

There is a myth that the law provides for entrepreneurs to delay the purchase of online cash registers until mid-2018.

However, it does not apply to all businessmen, but only to those who work according to the patent system of taxation. There is no delay for the rest of individual entrepreneurs and LLCs - they had to switch to a new calculation scheme - and start using online technology - from mid-2017.

Of course, in Russia there are many shops, retail outlets that “pulled” to the last - and did not use online cash desks in their work. The payment was made in cash, customers were issued check receipts, BSO forms, drawn up by hand.

Do not forget that violating Federal Law No. 54 and other laws, an entrepreneur faces administrative punishment -.

The transition to a new service scheme using online cash registers on time, without violating the current legislation, will save on IP costs.

The businessman does not have to pay a fine:

• At 10,000 rubles for the use of equipment that does not comply with the requirements of the law.
• At 10,000 rubles. for failure to provide a check receipt to the client. Often this happens - the seller does not write out the form, serving the buyer, and the buyer does not demand, seeing that this matter will drag on for several minutes without a cash register.
• At 30,000 rubles. for the use of equipment without a fiscal drive.
• At 30,000 rubles. for carrying out trading activities without an online cash desk.

On a note: It turns out if the entrepreneur does not comply with the law and does not acquire cash register equipment, he will have to pay a minimum fine of 80,000 rubles. Thus, he will not receive any benefit.

But if the equipment is installed on time, and is connected to the Federal Tax Service and OFD, the entrepreneur will avoid this punishment.

According to the new law, modernized equipment of a new type is necessary for entrepreneurs.

It will allow:

These are the main tasks that an entrepreneur can easily cope with using the new CCP.

Besides, the benefit is obvious. Previously, only a few Russians could effectively conduct business, now it has become possible for everyone. New cash desks noticeably outperform old ones - or against the background of emptiness - in retail outlets where cash desks were not used, and are not used at all.

How can you get around 54-FZ using non-cash payments, or pseudo-cashless non-cash - discord

Let's consider what options for non-cash payment exist - and determine in which cases cash register equipment is needed.

Cashless payment methods in 2018
Payment method name	Payment order	KKT	CCP models
Payment in a store, outlet, company office
Cashless payment in a store, outlet, office	Cashless payment in a store, office is impossible without cash registers! The cashier-operator must use the equipment to serve the client by issuing him a check. The system itself will send the OFD data to the Federal Tax Service. At the request of the buyer, the check will be sent to his phone or e-mail. The client must provide his bank card, enter the pin code and confirm the payment in person.	To pay, you need to install an online cashier. To it, you should purchase a barcode scanner, a printer for printing receipts and a card reader. You can replace the cash register with a POS-terminal, a software and hardware complex. This equipment combines the capabilities of online cash registers and other devices.	The most popular models of online cash desks: Pay attention to modern software and hardware systems: and. A stationary, universal automation complex for such models is also suitable: All equipment is adapted to new system and complies with applicable law. Suitable for any taxation system.
Outbound trade
Cashless payment to the courier	Payment must be made with cash equipment. Previously, a delivery service or a courier organization could use not quite legal calculation options - they punched checks in advance, before leaving for a client or instead of a check, a consignment note was issued to the client, but now this is prohibited. The risks of verification are higher, the fines are greater. The client provides a card, enters the pin code data and confirms the payment personally.	The organization should use modern online CCPs that are characterized by mobility, autonomous and uninterrupted operation. They should be easy to carry and use when leaving, at the client's home. The equipment must have a built-in battery and connect to the Internet.	The most popular models of convenient, mobile and autonomous online cash desks: About another autonomous, mobile technology that advanced entrepreneurs who want to effectively conduct business choose, we.
Payment in the online store
Cashless payment to the courier through the online cash desk or POS terminal	The online store may operate in conjunction with the delivery service. For cashless payments with courier services, specialists must use an online cash register or POS terminal. Payment is made quickly, a check is issued to the client, information about the sale is transmitted to the OFD and to the Federal Tax Service.	It is better to use mobile online cash registers that are easy to transfer. Cash registers must work without being connected to the power grid, that is, autonomously, and also have Internet access in order to transfer data to the fiscal data operator and the tax service.	For this method of payment, the following models of online cash desks are suitable: Advanced Models:
With a bank card on the store's website	When paying with bank cards on the website of a company or store, employees must use new online cash registers. The law does not separate how payment will be made: through a POS terminal or on the Internet. There are no strict boundaries. Please note that accepting card payments on the Internet must be accompanied by sending checks to the Federal Tax Service. It is not necessary to provide a receipt to the buyer.	Various online equipment is suitable - stationary, non-stationary type. The main thing is that the models comply with Federal Law No. 54.	You can choose any model from such autonomous, universal and modern ones, or from such stationary models: Current models of POS kits:
Through electronic money services on the store's website	It is better to install a new cash register and make payments using the new system. The client will use the electronic money service, which transfers funds for the purchase to the store’s bank account, and the site’s employees, in turn, will transmit the OFD data to the Federal Tax Service through the equipment. Thus, you can protect yourself from paying fines that can be approved by law at any time by providing information about all sales to the Federal Tax Service. At the same time, it is not necessary to provide a check to the client, but you need to leave yourself.	You can buy any model of online cash register. Remember what is needed and optional equipment, for example, . Online cash registers must comply with all legal requirements.	Top Models EVOTOR type: Consider installing POS terminals and kits. Range .
Bank transfer to the account of the organization, store	With this method of payment, an entrepreneur may not purchase an online CCP, of course, if he does not fall into the list of Federal Law No. 54 of those individual entrepreneurs who must install the equipment before mid-2018. The businessman must: Provide the ability to pay on the site in this way - "bank transfer". Form in personal account buyer account. Suggest to the client detailed instructions How can I pay this bill.	If the store uses an online checkout, it can choose any that will meet the requirements of Federal Law No. 54.	Checkout models can be found.
Payment through a form for receiving payments to a bank account such as fastpay Yandex or NextPay service	There may be problems and disputes with the Federal Tax Service, since it is not necessary to use CCP for such a calculation. In addition, Yandex and NextPay do not enter into this case with the seller an agreement to receive funds, they provide a billing service. And if there is no contract, then there is no cash register and the store does not meet the requirements of Federal Law No. 54. The payment is made by the buyer. He pays for the purchase by transferring funds to the bank account of the seller. By the way, he pays the commission for the transfer. And the seller, in turn, receives funds under the agreement on settlement and cash services with the bank, and this does not fall under the requirements of 54-FZ. Therefore, for such a calculation, it is not necessary to establish a CCP.	Recall that all online stores must switch to a new service system and start using online cash registers by mid-2018. You can choose a cash register of any model, only that it: Worked smoothly and smoothly. Connected to additional cash equipment. Had access to the Internet to transmit data to the OFD and the Federal Tax Service.	High-quality equipment from the manufacturer is sold in the technical service center. You can look at models. Our consultants will be happy to advise you which technique is right for you. Contact us!

Remember: payment in person, you can’t get around the store. Equipment must be used! The same applies to outbound sales.

But in the online store there is a difference between a non-cash payment and electronic money, with which the payment is made. That's why do not confuse real non-cash with pseudo-non-cash.

For the client, with such methods of calculation, nothing changes, but from a legal point of view, this is a completely different scheme. So far, pseudo-cash does not fall under Federal Law No. 54. But there is a high risk of a legal act, according to which the payment method with electronic money will be illegal, and for it, without providing any reporting, entrepreneurs will be fined.

Sales with agency schemes bypassing 54-FZ and online cash registers - benefit or future losses?

You can sell goods with the help of agents, for example, delivery services.

Specialists of such agency services use online cash registers - and carry out the calculation on their own:

• They accept money from the buyer / client. Moreover, the payment can be made with cash or non-cash.
• Make a purchase using the appropriate equipment.
• Issue a check receipt to the customer and send the check to the customer.

According to this agency scheme, many online stores and companies sell goods with subsequent payment after receipt.

Notice that this scheme can be recognized as prohibited, because the service only accepts money and does not have a range of products for sale - and, in fact, it must provide services to the customer / seller.

Fiscalization of data according to this principle of operation is strange. You should be careful before agreeing to such a payment scheme. You can get around the law, but only in 2018 you still have to install CCP.

Yandex Market and online cash registers for online stores - why won't circumventing 54-FZ work in the end?

The scheme for calculating buyers through Yandex Market is simple:

• The head of the company, who has a website, places on electronic resource links to products from the Market.
• The client visits a page on the site, clicks on the "Buy" button.
• The calculation will be made through the Market system on the store website page.
• Market representatives fix the purchase, draw up a check receipt, and send it to the client/buyer.

Thus, the Market acts as an agent. But he does not sign a contract with site management, and does not provide sales data for a particular company.

By the way, The market may not place on its site a store that does not pay on the site. That is why it will not be possible to bypass the law, and an entrepreneur should think about buying an online cash register so as not to get into problems with the Federal Tax Service.

Goods delivery service - legal circumvention of 54-FZ, but inevitable losses in business

In the event that a company cooperates with a service that performs courier delivery goods, an agency settlement scheme is assumed.

With her, the businessman loses a lot:

• The store has to abandon its full-fledged activities for the sale of products, because soon all online stores will have to have online cash registers. The manager can avoid the new calculation scheme by not showing his activity on the site.
• The entrepreneur will have to count clients according to the old scheme- through the form of cash on delivery. Online payment will be prohibited.
• The client thread will be lost.

In order for payment to be made instantly, and according to all the rules, you will have to install an online cash desk. Without it, the company's activities will be limited.

Marketplace, as a legal scheme to bypass online cash registers and 54-FZ - is everything so rosy in using this service?

The Marketplace can act as an agent in the calculation and customer service. The company provides services for the sale of goods, products - and attracting an additional number of customers / buyers.

The organization works like agent, and acts on behalf of the seller - that is, the client's settlement will be carried out according to the agency scheme. We wrote about it above.

The company, like Yandex.Market, records sales data and provides buyer's receipts. For cooperation, the contract is not concluded, but the online cash desk must be registered with the representatives of the Marketplace.

The downside of this sale is the buyer can go to the Marketplace website and choose another seller there, losing the original site.

It can be concluded that by circumventing Russian legislation and not purchasing online cash registers, entrepreneurs lose a lot.

If you decide to do business for more than one year, then it is better to purchase a new one by the middle of 2018, modern technology. Yes, these are costs, but the efficiency of the cash register - and the point in general - will depend precisely on the use of cash register equipment and interaction with the OFD and the Federal Tax Service.

Contact Meta Service Center. Our experts will help you with the choice and tell you how to use the equipment.

In addition, our masters provide technical support, and are engaged in maintenance, service cash register and appliances.

“If we look at the statistics on the distribution of thefts, we get the following picture: 40% of thefts are accounted for by buyers (the so-called shoplifters), another 40% by cashiers, and about 20% by the rest of the store’s internal staff,” says Anatoly Tsilyurik, leading expert in control software cash transactions Set Prisma by Crystal Service.

If a lot has been written about shoplifters (in in social networks it is not difficult to find entire communities where people share their successes and make ratings. And online stores vying with each other offer to buy equipment designed “EXCLUSIVELY for checking and identifying VULNERABILITIES of anti-theft systems”), then everyone can only guess about the theft of cashiers and methods of deception. We talked about the latter with Anatoly.

Prime suspect

The cashier is one of the lowest paid professions in the store, and at the same time, this employee deals with a large amount of money and goods every day - how can you resist and not steal? It is not surprising that among the cashiers there are many good psychologists. They communicate a lot with people, they understand psychotypes well. And stupid chatter or a farce with slow work can turn out to be nothing more than a planned and pre-calculated attack on the wallet of an imprudent buyer. The cashier can quite accurately determine which of the buyers is inclined to check the check, and which is not. And he understands exactly who you can “work” with, and who it is better to honestly let go.

Not all employees of the cash register are exactly like that, but some of them are clearly underestimated.

Now you have a little better idea who you are dealing with at the checkout?

Fraud schemes

Schemes can be divided into two groups:

• Product related schemas
• Schemes related to cashier's check

Product related schemas

Sale of alcohol at night

From the point of view of the law, the sale of alcohol at night is a direct violation. At first glance, there is no direct loss for the store; rather, we can talk about additional profit. But this is true only until the arrival of the check.

Why is this needed?

If someone asks for alcohol in the evening or at night, it means that he really needs it or this is a representative of the regulatory body. In any case, you can safely ask for a bottle of 5-10% more than the retail price. Most likely, the buyer will agree to such a cheat (after all, by and large, there is no alternative). You can easily take the interest you earn. At the same time, everything will be fair - the goods will be sold, and the money for it, according to the cash receipt, will be at the cash desk.

How to do it?

Since the sale of alcohol is directly prohibited, it is most likely that it will not work to break through the goods at the checkout. But it's okay. The cashier sells alcohol for cash and makes an appropriate entry somewhere on the piece of paper (name / price). The next morning, he takes exactly the same bottle and punches a check on it. The bottle itself is returned to the shelf, and the correct amount is paid to the cashier (minus the same 5-10% markup).

How to counter this?

How many people buy alcohol in the morning? Analytical software catches such checks and reports such violation. Then the matter is small - to restore a similar check and a picture from a video camera. If at the time of the sale the buyer was not at the checkout, there is a violation.

Error when selling product packaging

Sometimes it's just a mistake, and sometimes it's intentional theft.

Why is this needed?

It is always nice to do something nice for a relative or friend. One of options- sell him a package of goods for less than the full price.

How to do it?

The cashier takes a package of goods with one barcode on it. Scans an item, but does not change the quantity to the number of items in the package.

How to counter this?

It is necessary to control the sale of goods in packages. Bringing together the video and the contents of the receipt is simple. The result of deception is easy to reveal and prove.

Extra item on check

“Nowadays, they don’t count. I will not look at the check! thought the gullible buyer.

Why is this needed?

The buyer takes a lot of the same type of product. It's easy to "accidentally" add a few more items of the same type to a check.

How to do it?

The cashier scans several items, and one of them scans twice, while the buyer turned away or gape.

How to counter this?

The first controller in this situation is the buyer himself. The second is you and your faithful assistant - analytical software for controlling cash transactions. How will it help here? The system is set up to track such checks. Just compare the contents of the receipt and the provided video.

Sale of goods by weight with obviously low weight

Huge ham weighing only 100 grams. It `s Magic? Not at all.

Why is this needed?

A friend or relative can buy bulk goods at the checkout for much less money at no extra cost.

How to do it?

There are two ways to commit this deception. The first is that the buyer pre-glues a barcode from a lighter product on a weighted product and the cashier at the checkout simply “does not notice” the substitution. The second is more complicated - you first need to print a barcode with the weight and price encoded in it. After that, the barcode must be glued to the hand and when scanning a weighted product, scan not its “native” barcode, but the one that is glued on the hand. By the way, the same method is also suitable in the case of selling one product, and adding another to the check. You just need another barcode for piece goods. Now you can sell expensive alcohol at the price of another, cheaper one.

How to counter this?

The answer is already clear - you need software that can catch frequently encountered low-cost goods by weight and offer to check whether the product being scanned is really for sale on the video.

Return of goods without goods

Money in the morning and chairs in the evening.

Why is this needed?

The buyer does not return the product itself, but only its packaging, or does not bring anything at all. The cashier makes a refund. The money goes to the cashier, and the goods remain with the buyer.

How to do it?

A relative or friend of the cashier makes a purchase and returns the goods that day or the next. Money is issued, but the goods are not returned.

How to counter this?

Fine, fine. If the cashier proves that the goods were accepted and he returned them in good faith to the shelf or to the department, check the video sequence to see if the goods were actually returned by the buyer at the time of return. If the box is being returned, the cashier must open it and make sure the item is inside.

Deliberate omission of goods

And the scanner doesn't beep...

Why is this needed?

So you can easily give the goods to a relative or friend.

How to do it?

The cashier scans the goods, but for some of the goods he covers the barcode with his hand and carries it past the scanner. Visually it looks like you scanned the product. In fact, the goods are not added to the check.

How to counter this?

There may be several protections. The first option is a security guard who carefully watches the cashiers. If the scanner did not “beep”, and the goods were carried through, the guard comes up and draws the attention of the cashier to this. There is another reliable assistant - special analytical software for controlling cash transactions. The logic is extremely simple. If you cover the barcode with your hand, then the rhythm of scanning goods will go astray. It is difficult for a person to feel this rhythm. The machine, on the contrary, copes with this "with a bang." A video from a digital surveillance camera in the program window will remove all doubts.

Cash receipt schemes

Step 1: Do not issue a check to the customer

Failure to issue a check to the buyer allows a whole series of attacks to be implemented. An unissued check is not always an "inattentive error". If the check was not taken by the buyer, then it is not necessary to “close” or fiscalize it. The buyer's money was not recorded by the fiscal registrar and, from the point of view of the state, there was no act of sale. After the customer leaves, the cashier has many options, for example, he can cancel the check or position and take the resulting excess cash for himself.

Forgot to issue a check

How to do it?

It is necessary to determine which of the buyers the check may not be interested in. If the buyer is still waiting for the check to be issued to him, take time, refer to the long process of printing the check with the cash register program. If there is confidence that the buyer is only waiting for the formal demonstration of the check and will not take it, then you can try a variation - to issue an already “worked out” check.

How to counter this?

The best way- give power to the buyer.

How to do it?

The cashier receives money for the purchase from the customer, calculates the change, and then restarts the cash register. The fact is that most outlets use old versions of cash register programs. Many of them after the reboot "forget" about the typed check. In addition, not every buyer will wait until the cash register is reloaded or the cashier fills the check again.

How to counter this?

The first is an announcement of bonuses for the buyer in case of non-issuance of a check. Secondly, you need to use the most modern software (look at what the top networks use - Lenta, O'Key, Azbuka Vkusa, etc.). The third is analytical software for controlling cash transactions. Unauthorized reboot is detected, and the Potentially Unsafe Situations report shows what preceded the reboot and what happened after. To help you and the video from the surveillance cameras over the cash registers.

Deliberately delaying the issuance of a check to the buyer

The cashier got a very well-mannered customer. The cash register has already been reloaded, but he is still waiting. What to do? Play for time!

How to do it?

The cashier suddenly has a need to wipe the table, straighten cigarettes, bend down - do anything, just do not knock out a check. If the buyer does not care, then he will give up and leave.

How to counter this?

It is quite difficult to resist such a scheme. It is better to look for other sins for this employee. If he is ready for such a deliberate delay, then in other ways of deception he is definitely no less tempted. As for the work of the analytical program, it will allow you to identify and view all cases at the checkout, when the time between the last addition of the goods to the receipt and the printing of the receipt is longer than usual. And this will help you find a potential intruder.

Step 2: there is a check, we start earning

Cancellation of a check, change in the number of goods in a check

All these attacks are aimed at changing the amount of goods actually purchased and passed through the fiscal registrar.

Why is this needed?

An unissued check can be canceled and you can take all the excess money for yourself. Or cancel several items, change the quantity of some products. The excess cash goes into the cashier's pocket.

How to do it?

The cashier sees that the customer does not want to take the check. After he leaves, he cancels the check or edits some positions.

How to counter this?

AT cash program forbid the cashier to cancel or edit the receipt. If there is only one cashier in the store and he is also the administrator, you will need the help of a specialized analytical software.

Cancellation of the last item before closing the receipt

Why is this needed?

This is a more complex scheme. The check still needs to be issued, but an attentive buyer will notice that there are not enough last few positions.

How to do it?

The cashier breaks through all the goods. The buyer sees the correct value on the buyer's display and transfers the correct amount. The cashier counts the change, but the check must still be open. As soon as he returns the money, the last position is removed and the check is closed. With proper skill, this can be done quickly and imperceptibly for the buyer. Surplus funds can be freely transferred to your pocket.

How to counter this?

If you simply prohibit the ability to cancel positions in the check, the problem will be solved. Or you need a controller, a third-party person with such an opportunity. But this, ultimately, will not insure against collusion. Save the situation analytical software to control cash transactions. It will impartially detect such checks and pass the information about them to you. Your task will only be to confirm disputable situations.

Cancellation of the last item in the receipt with the subsequent addition of items

Why is this needed?

Calculation of the buyer in order to receive excess cash.

How to do it?

The cashier scans the cheapest item first. Next - all the rest. Receives payment and gives change to the buyer. The check does not issue or close. After the buyer leaves, he cancels all positions except the first one. The goods of the second buyer are added to an already existing check. The resulting surplus takes away.

How to counter this?

It is not always possible to prohibit the cashier from canceling positions in the receipt. If this is done, then you will need to hire an administrator who will have this opportunity. But one can doubt his honesty. The way out is the use of specialized analytical software.

Conclusion

In addition to using special software, it is a good idea to recruit cashiers who come across. Either he makes a deal or he gets fired. The choice is small. Security professionals know that sometimes it's better to get these people on your side.

Anatoly Tsilyurik fought against theft at the checkout