Mobile data is not enabled on the phone. Why is the phone not picking up the network? The reasons

I don’t know what kind of Internet does not work for you: mobile, 3g, Yota, MTS, Beeline, Tele2, Megafon, Kyivstar, Life or some other.

Also, I can’t determine what version of android you have: 7.0, 6.0, 5.1, 5.0, just like on which device the Internet stopped working - on the phone, on the Samsung Galaxy a3, asus, lenovo, sony xperia, zte, lg or on samsung tablet, oysters or irbis and so on.

I only know that you now have grief and joy - grief the Internet does not work in your android and joy - you still have access to the network to find solutions on what to do to fix the connection.

There are many reasons why, when the Internet is paid for, it does not work or works poorly, or rather slowly among users of smartphones, phones and tablets with Android OS.

Of course, I will focus only on the basic lack of Internet connection in the phone via a SIM card (SIM card) and Wi-Fi (wifi) with the android system.

That the quality of the coating render big influence I think everyone understands the speed and performance of the Internet.

NOTE: if the Internet was and disappeared, then I recommend that you first reset the network settings. How - (this is not a hard reset and all your files will remain intact)

The most common reasons why the Internet stopped working on Android

The most common causes, at the same time the simplest, but to fix them basic knowledge phone, smartphone or tablet settings will still be required. Here are 6 main reasons:

• First - if it doesn't work Mobile Internet or 3G, you just might be out of coverage. What to do? Go to a place where the network will be available.
• The second is a zero or even negative balance in your account. What to do? Refill SIM card.
• Third - the "Data transfer" service is not connected. What to do? Contact the operator to connect.
• Fourth - the access point is incorrectly configured. What to do? The access point setting varies by provider. Contact him for setup data.
• Fifth - mobile Internet is disabled. What to do? Open "Settings" and select " Wireless networks”, “More”, or “Advanced” (depending on the android version). Then "Mobile network" or "Mobile networks". In this section, check the box next to "Data transfer is enabled."
• Sixth - the android did not automatically register on the network. What to do? Restart your device manually

Does not work on android mobile internet or 3G through a bad APN

Let's start with the most common problem - APNs. For the Internet to work, the APN must be correctly configured in the phone.

For different operators (Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life), these parameters are completely different.

The easiest way is to ask an ISP employee to set up an APN, but not everyone is ready to do this.

I don't know if this is mandatory, but it would be good for the worker to help the client.

Moreover, this is not a complex operation. However, if you are far away from the operator, you can call him or look at the settings on his website.

After updating in a smartphone or tablet, the android Internet stopped working - how to fix it

The very first thing you should always do if the Internet disappears or stops working in your smartphone, tablet or Android phone is to turn it off and remove the battery for a few minutes.

The method seems naive - you can believe me or not, but several times it fixed my mobile Internet.

A more effective and at the same time not very desirable option is a factory reset. It is better to use it when nothing else helps. Who does not know.

The next reason why the Internet may not work is a virus that blocks your access to the network, or you yourself installed some malware.

In this case, a reset will also help. Just before that, be sure to check the SIM card in another phone.

You should also remember that the mobile Internet may not work if the smartphone fell to the floor or was hit against the wall - the times of the unbreakable Nokia 3310 have already passed and modern phones should be treated gently and respectfully.

Wifi not working on android

It happens that the phone cannot connect to a Wi-Fi network or it connects to Wi-Fi, but the Internet does not work. If you only have one network, this may be related to your router settings.

In the case of a home network, check the encryption settings in the router (if your smartphone does not detect the network, you can temporarily disable encryption).

Changing the 802.11 router settings might also help, configure the router from "a" to "b/g".

Unfortunately, not all routers interact correctly with specific phone models.

If your smartphone is not connected to any network, you can delete all saved WiFi networks. Click on the network and hold until the menu appears.

In general, the Internet on your smartphone should work with any modern router (which is currently on the market for sale).

To be honest, the last time I had a problem with the D-Link 524 router, but it is no longer produced.

It didn't work with any android device, at least not with stock settings.

Then the decision to create an open wifi network and setting up MAC address filtering.

On the this moment I am using a "FRITZ 7490" router which works great with any android device.

I dare say that the correct configuration of the router will allow an unhindered connection to the Internet.

Cases in which it is not compatible with smartphones or tablets are already rare and are often caused by a lack of knowledge about these devices.

Internet not working on android - airplane mode is on

Most Android users, especially beginners, do not understand that one simple action can turn off the Internet on your smartphone.

Therefore, make sure that the settings allow data transfer. Make sure you don't accidentally turn on Airplane Mode.

This mode is most often found on a wireless network and should always be disabled, unless of course you are really on an airplane, although now it seems that the Internet has already been allowed or is thinking of being allowed on airplanes.

The Internet on the phone is still not working - how to fix it

There is another way that can be taken into account if nothing else fixes the network.

It involves removing the battery from the phone while it is on. Then, when the battery is pulled out, hold the power (off) button for 30 seconds and release.

Insert the battery and turn on the phone. If this does not work, then there is nothing left but to reset the smartphone to factory settings.

That's probably all. Of course, the reasons are far from all, but in order not to waste your time, at the beginning of the recording I mentioned that I would only touch on the basic reasons.

To whom it was not possible to fix your Internet, write in the comments - we will solve the problem together. Good luck.

So, the first thing you need to know for manual configuration is the operator, the type of network that it supports at the current tariff and the data for subsequent introduction into the APN, namely, the operator's settings for manually configuring the Internet and MMS messages.

Choosing a mobile operator and type of Internet connection should not cause any difficulties, but with APN settings, things may not go smoothly. If there are problems with them, you need to go to the official website of the mobile operator, select the current tariff and find links to Internet connections.

In order to set up the Internet automatically, you need to go to the "Wireless" tab in the "Settings" menu, then select the "Mobile networks" sub-item, and then select your operator. After a few seconds of processing, the Internet settings and MMS support should be added to the Internet Access Points menu. After that, you just need to go to this menu item, check and activate the settings responsible for the Internet.

Internet connection settings for advanced users

To implement this method, you need to check the APN for any settings with the presence of the operator name and Internet type. If such settings are indeed already in the lists of APN settings, then most likely one of them is the desired type of Internet network.

In order to activate one or another type of settings, just go to the "Internet access points" menu and activate one of the inactive checkboxes on the right side of the screen, each of which is responsible for certain settings.

Sometimes, after buying a new Android smartphone or after connecting to a new operator, an SMS message arrives with ready-made settings for all types of Internet networks or MMS support that can be used on the current tariff.

You should also know

Also an important point in manual configuration is the choice of the type of Internet connection network. It can be selected in the "Mobile networks" submenu - in the same place as APN. If the tariff works only with GSM networks, you should not select the 3G or higher mode, as this can significantly affect the consumption of battery resources.

In addition, in this submenu you can disable the automatic connection of roaming, which is only needed for using the Internet abroad. Much better to turn it on manual connection, because if the smartphone accidentally connects to the Internet while roaming, the traffic will be charged at highly inflated rates.

A phone or tablet ceases to be so useful and interesting if you no internet access, social networks, fresh news and the opportunity to get an answer to any question. If you still have a problem with accessing the Internet on Android device(tablet or phone), you can always find out the cause and eliminate it.

The very first action that must be taken if it is impossible to use the global network is check balance, often the operator limits access to the Internet with a zero or minimal negative balance, even if there is free Internet traffic. If the balance is positive, but there is no access, we check the device further.

Most phones provide having two sim cards, in the phone settings there is an item "SIM card manager", there you need to select which of the cards will be responsible for accessing the Internet (a situation may arise when it is set in the phone that SIM card number two is responsible for accessing the Internet, and its not there at all).

If the balance is positive, the desired SIM is selected, but there is no access, check if it is enabled data transfer, for this we lower the top curtain on the working screen of the device and turn on mobile data, if the miracle did not happen, then the phone does not have settings.

The easiest way to get automatic settings is to call your mobile operator. There you can also clarify whether you have all the necessary services for accessing the Internet (data transfer service) in your room. The operator number is most often indicated on the SIM card itself or in the service agreement.

There is another simple way to get automatic settings - remove the SIM card from the phone and install it again, the mobile operator reacts to the new SIM registration on the network and sends the settings in the form of SMS messages on its own. Settings are enough install and reboot device. It happens that the device does not support automatic settings (for example, the device is not certified).

If for some reason the automatic settings did not come to you or did not suit you, you must register manual settings.

Manual Internet setup

Open the phone menu and look for "Settings"

Select in the menu "Wireless networks" (or "More ...", or "Advanced") → "Mobile network" (or "Mobile networks", or other similar name) → "Access point" (or "Access points", or " APN").

Press the soft key (touch key) with the image of a square (or the + icon in the upper right corner of the screen), select "Create" or "New access point"

We register the operator settings (access point name, APN, password, username). Video on manually setting up mobile Internet for the main operators in Russia, Ukraine, Kazakhstan, Belarus can be found by Settings are written in Latin. Each operator has its own settings, which can be found on the official website.

Press the soft key (touch key) with the image of a square (three dots in the upper right corner of the screen can also perform this function), select "Save".

Mark the access point with a checkmark.

We reboot the device. An internet icon should appear at the top of the screen.

The settings for tablets and phones are identical.

If you correctly followed all the instructions, then most likely you already use this blessing of civilization and are aware of the latest events. If, nevertheless, difficulties arose and you are unable to cope with them on your own, contact a communication salon or an Internet provider, they will certainly help you.

The ability to “dive” into the Internet at any moment to find the necessary information, check mail or just for fun has become a familiar and even necessary reality of modern life.

It becomes even more offensive when access to the mobile Internet suddenly disappears. And according to the unwritten "law of meanness" this happens just when it is especially needed. So, let's talk about the causes of Internet access failures and the possibilities of its restoration.

Problem in the router

If you do not use mobile Internet (from the operator), but through a router connected to a fixed line, then most likely the reason is a router failure. To restore communication, just turn off and turn on the router, after which the connection is restored.

In order to use secure WiFi connection, you need to connect by entering a password local network devices. Without knowing this password, you will not be able to connect to the router and use it to access the Internet.

There is, of course, another way out - to try to make an antenna to receive a free Wi-Fi signal from the nearest distribution point. It is not difficult to find such a router in a large city - they are usually equipped with cafes and restaurants, educational establishments, libraries, some government agencies, etc.

Many "craftsmen" are now using this to access completely free internet, connecting to these distribution points using homemade antennas and signal amplifiers.

Coverage problem

Mobile Internet depends on mobile network coverage, signal strength, station congestion and other factors. Therefore, if the Internet on your mobile phone suddenly disappeared, try:

Check for a network - if it has disappeared, the Internet will not work either;

Check the signal level - too weak a signal may be insufficient for a full exchange of data packets;

Try to open other sites - perhaps the problem is in the address of the site you want to visit.

If you find out that the Internet really does not work due to the lack of a mobile network, nothing can be done - you will either have to change your location and look for an area in which there is a strong reception of the mobile station signal, or put up with the inability to use the usual service.

Phone problem

The more complex the device, the easier it fails - this axiom also applies to mobile phones. There may have been some kind of malfunction in the operating system of your smartphone - to fix it, try turning your phone off and on again. Often after that, the connection is resumed, and you can freely use the Internet.

If this is your first time accessing the Internet from this phone, you need to check the settings and parameters specified in the corresponding section.

All mobile operators send Internet settings automatically, but for some rare models, sometimes you have to manually set the settings. To do this, it is better to contact a specialist in the service department of your mobile operator.

The rarest case is a hardware malfunction, i.e. phone itself. Here, the possibility of recovery can only be assessed by a specialist in the repair of devices.

Account problem

This happens not so rarely - you simply forgot to top up your phone account or mobile Internet account on time, and the operator turned it off as soon as the money ran out.

The problem will be solved as soon as you get to the nearest recharge terminal and deposit the required amount into your account.

Since its inception, many people have had problems with the Internet. Especially when it comes to working with a mobile operator. Perhaps this is a very common and unpleasant phenomenon. What to do in cases where the Internet does not work for MTS? There are a lot of options, to be honest. And now we will try to deal with everyone.

Negative balance

Let's start with mobile internet. With it, most often there are failures and malfunctions. So, you picked up the phone and noticed that the Internet does not work for MTS. What should be done in this situation?

For example, for starters - check the balance of your phone. Our today's operator has one rule - only subscribers who have a "plus" on their account can use the Internet. Even if you paid for the selected connection package a month in advance.

Found that you have a negative balance? Just close the debt and wait until you receive a message about unblocking the number. That's all. Now we know how to act if the Internet does not work on the phone ("MTS"). But this is not the only scenario.

Engineering works

Also, failures in working with the World Wide Web at cellular operators can be observed during technical work and prevention. These events have not been announced for a long time. Only if the process is long.

Your Internet does not work on your phone ("MTS")? Then call service center hotline and then find out what's wrong. Maybe there was some kind of accident, or really carried out engineering works. Is the answer positive? In this scenario, all you need is patience. When all failures and work are completed, the performance of the Internet and communications as a whole will be restored.

Bad signal

True, not everything is always so bad. Quite often, if the mobile Internet does not work ("MTS", "Beeline" or any other operator cellular communication you), the reason may be a bad signal. That is, you are far from the transmission tower. And because of this, there are failures in the work.

In addition, the cause of this behavior can be a huge load on the network. Even if you are in the city center where the transmission lines give the maximum signal, the Internet may not work. Or do it very slowly. Change your location and also wait a bit. Until the load on the network subsides. Often it is enough just to get away from the place where the MTS Internet does not work well.

Viruses

It is also worth noting that quite often the World Wide Web refuses to work due to the presence of viruses on the gadget. This applies to both phones and computers. In the second case, this phenomenon occurs more often.

In order to get rid of the problem, you will have to scan the gadget, clean it of infection and spyware, and also reboot. After that, check if everything is in order. Does MTS have no internet? Take your phone to a service center. Or to the operator in the nearest office. Explain what you think about infecting the phone. Let them help you there. Often in the case of smartphones and tablets, this is the wisest decision.

If the problems relate to the computer, then you should clean the operating system yourself. This is where an antivirus comes in handy. Scan your computer, find viruses, treat dangerous files. Then delete what's left. Now you can reboot and check if everything works. Not? Then we continue to think further, what is the matter.

Drivers and Settings

In principle, we figured out the phone and tablet. If the Internet does not work for MTS on these gadgets, you should not panic. Just go through all the above solutions one by one. But if we are talking about the home Internet, then you have to try. After all, the connection is through a computer.

And therefore, quite often, home Internet (MTS or any other operator) does not work for users due to the lack of drivers, as well as reset hardware settings. The situation is corrected easily and simply - by installing the software for the modem. All settings will be set automatically.

Where to get drivers? Or from the official website of "MTS", or directly from the kit with the modem. A few minutes of waiting - and all problems are solved. Make sure the whole process runs smoothly. Otherwise, there will be no result from the drivers. In addition, to connect the MTS Internet, you must have content called "MTS Connect" installed. Usually it is installed along with the drivers. If it is not available, find the program for your operating system on the official MTS website.

Hardware issue

Sometimes there are situations in which the World Wide Web refuses to work due to a modem malfunction. Or its incompatibility with the operating system. This has been a fairly common occurrence lately. This is especially true for users who have upgraded their computer to Windows 10.

Are you having problems connecting "MTS"? Internet does not work? Check if the modem is working. It is advisable to connect it to another computer with exactly the same operating system. Also, pay attention to the system requirements for establishing contact with your "machine". With their discrepancy, one should not be surprised at the refusal to work. You can change the operating system and retry the connection. If it turns out that the modem is to blame, it will have to be replaced.

In this article, we will look at the easiest ways internet access settings via phone.

Currently, setting up your phone to access the Internet is very simple. All the operators of the big three came up with a variety of automatic settings for accessing the Internet through the phone.

We will consider as common ways and specifically for MTS subscribers.

The easiest way to automatically configure Internet access through your phone is to call with MTS mobile phone to 0876 (toll-free). All you need to do is just call this number, listen to the autoinformer and hang up. In response, after 2-10 minutes you will receive automatic settings for accessing the Internet via your phone and automatic settings for using the MMS service from MTS.

It is important to understand that there are two types of Internet access:

1. WAP GPRS
2. Internet GPRS

Internet access via WAP GPRS is ten times more expensive than Internet GPRS. Many JAVA applications will not even work with WAP GPRS for the reason that it will be very expensive, so these applications are specifically limited to WAP GPRS.

To access the Internet comfortably through the phone, they usually use the most popular mobile browser. mini Opera. A lot of people also use the app. Jimm for ICQ. Both of these applications will only work over Internet GPRS.

The method of automatically configuring the phone for accessing the Internet via the number 0876 indicated above will allow you to configure the phone via WAP GPRS. Therefore, it is not suitable for everyone.

To automatically configure the phone via Internet GPRS, you need to send an SMS message with the word internet to a free number 1234 . After that, after 2-10 minutes you will receive automatic settings. Internet GPRS as long as your phone supports auto setup. Most modern models support this method of setting up your phone to access the Internet.

It is worth noting that not all models also support Internet access via, many old models, as well as some budget models, can access the Internet only via WAP GPRS. There are models that allow you to access the Internet via Internet GPRS, but do not support automatic settings.

In the future, there are plans to publish here detailed manual phone settings for accessing the Internet via phone. Perhaps this will be done at the request of our readers.

If you are faced with the fact that you cannot configure Internet GPRS on your phone, then write about it in the comments.

We need to know:

1. Your region
2. Your phone model (if you don't know, you can usually see the phone model under battery phone)

The second way to set up Internet access via Internet GPRS for free is through a special form. http://mobile.yandex.ru/tune.xml
This method of accessing the Internet through the phone is suitable for both subscribers MTS so for Beeline, Megaphone and other mobile operators.

Just choose your operator, phone model, enter your phone number and click get settings via sms. The settings will come and you just have to save them.

How to understand what settings you have by default Internet GPRS or WAP GPRS. You can see this in your profile settings. Of course, this is done differently for each phone model. Therefore, if you do not understand how this can be done, then you can try running the mini Opera or Jimm application, if it does not start, then the WAP GPRS settings, and if it works, then you have Internet GPRS configured exactly - there is no other way.

This post will be updated. Write what other questions you have about setting up your phone to access the Internet.

Manual settings for accessing the Internet via a mobile phone:

• Sony Ericsson: For example

It is rare that no one has encountered such a problem. It seems that everything should be in order: the phone is working, the SIM card is inserted, the contract with the provider is concluded - but there is no access to the Internet. And just about he was still there, and after a minute - as if it had not happened. A familiar situation, isn't it? If the Internet does not work on your phone, then do not despair and rush headlong to the service center.

With very little effort, you can really cope with the problem and without someone else's help. the Internet on the phone is configured a little differently than on a regular personal computer, and this often causes difficulties for users. What interface elements are responsible for setting up the connection? What are the possible reasons for denial of network access? We will consider all these issues in our note. The most banal reasons get the least attention. And absolutely in vain. Here is a short list of them:

• The Internet on the phone is disabled for non-payment. That is, you have a negative balance in your account.
• The phone does not connect to the Internet because you are out of network coverage.
• The data transfer option has failed.
• In all other respects, a normally working mobile phone did not go through the automatic registration procedure.

The likelihood of the above is quite high. It is by checking these options and troubleshooting these problems that we will begin our fight with the disappeared network.

The simplest tests

First, we check the state of the balance. Each provider offers its own way. Read the instructions or rummage through the contact list - there is usually a corresponding number there. To get account information, type *, then a three-digit code (unique for each operator), followed by the # symbol and press the call button. In response, the display shows the value of the amount available for payment of calls. If the wallet is empty or there is a cash overrun, replenish the account and the Internet will appear.

We will assume that everything is “OK” with the balance. What to do next? We look at the network connection indicator. If it is disabled, it means that you are out of range. The only cure for this is to get out of this place.

In all modern models smartphones have a special option. It's called Data Transfer. To get to this setting, do the following:

• Go to the connection settings menu.
• Click on "More".
• Click on "Mobile Network".
• On the screen that opens, check the "Mobile data transfer" box. The figure below is a good illustration:

What to do if there is still no internet? You can try turning your smartphone off and on again. Sometimes it helps. The fact is that 3G networks often stop responding after leaving the subway and in other cases getting into the access zone from places where there is no network. In this scenario, the machine is unable to connect to the network without rebooting.

Restore settings automatically

It happens that the device has lost its network settings. Restoring them is not difficult and can be done in two different ways: get the settings from the operator or perform the configuration manually. Of course, the first method is preferable. Just because it's easier. No need to bother yourself with all sorts of technical details. For some time now, this service has become available from every mobile operator. To download the settings from the provider's server, you need to call a specific number or send an SMS to the number. For Beeline, this is a call to 06503, for MTS - SMS to 1234, Megafon receives SMS to 5049, and Tele2 is waiting for your call to 679.

In response, the operator will send a settings package to the phone, which will be automatically registered in operating system your phone - that is, you don’t have to do anything with “handles”. If you do not know the "magic" number of your operator, then refer to his website - this information should be there.

Restoring settings manually

Everyone is theoretically capable of setting the parameters manually, but not the one who is not at all friendly with the OS of his smartphone. We present brief instructions(for more or less experienced users it should be enough):

• We get to the APN access point settings. Usually through the items "More" => "Mobile network" => "Point access APN».
• Create a new access point by clicking on the plus sign. A form will open with fields to fill out. Here you will need to set the connection name, username, APN parameters and password to enter the network.
• We take the field values ​​from the following table, it contains data for each operator:

Enter the values ​​in the fields, save and reboot the phone. If, after switching on, the network is still absent, it means that things are bad and you have to go to the specialists. Here, in principle, is all you need to know about why the Internet does not work in your own phone.

The Internet on the phone is a convenience that no one could have dreamed of 10 years ago. Today, owners of mobile devices can access the worldwide network at any time by connecting to the appropriate communication service of their operator. MTS is one of the popular providers mobile traffic, which offers favorable tariffs for Internet access. But what to do if the MTS Internet does not work well, or is it completely disabled? The reason for the lack of access to the network may lie both in the operator and in the device. We list the main reasons for the lack of Internet and ways to solve the problem.

Depending on the plan, mobile Internet is charged as part of an advance payment according to the established limit, or according to the units of received data. There are several tariffs on MTS that offer subscribers the opportunity to use the service unlimitedly within the established limit - from 500 MB to 7 GB for 30 days. To do this, the user makes an advance payment agreed by the provider, and MTS automatically updates the mobile traffic limit.

There are also tariffs that involve per-megabyte billing: for each megabyte, a small amount of funds is withdrawn from the client's account (on MTS it ranges from 5 to 9.9 rubles per 1 MB).

Therefore, the reason for the slow or missing MTS traffic on the phone may be that the user forgot or could not pay the subscription fee for the tariff. If the account has a zero or negative balance, the operator automatically turns off the Internet. Often, the data transfer speed slows down when a few rubles remain on the subscriber's account, which encourages the client to replenish the account.

Premature consumption of a dedicated megabyte package

One of the reasons for the lack of funds on the account is the prematurely spent Internet package, i.e. the limit of provided megabytes was exhausted faster than the expected period of use. The operator provides the subscriber with a limited amount of traffic for a month, and when it is exhausted, he either prohibits access to the Internet or includes per-megabyte billing. The subscriber may not know that the payment for every 500 MB has been enabled, but the money will be debited from the account until it is completely exhausted. When the funds run out, you will no longer be able to access the network without a new replenishment.

The fast consumption of traffic on the phone is usually associated with the use of resource-intensive mobile applications. Watching videos, movies, Online Games, mapping services and other "heavy" programs quickly consume the megabyte limit, which is why the subscriber's account can run out of money in a couple of days.

If this situation often repeats, then the user needs to review his tariff plan and choose another one with a large traffic limit.

To check the amount of remaining traffic on the phone, the subscriber must execute the USSD command *111*217#, in response, information about the remaining megabytes within the prepayment for the service will appear on the screen.

The last reason why the established mobile traffic limit switches to per-megabyte billing is a change in the connection region. In most MTS tariffs, you can use the provided unlimited traffic only in your home region. If the subscriber's phone crosses the border of the region and enters roaming, then the operator begins to deduct funds from the account for each portion of the received data. After a while, the funds on the client's balance run out, and the traffic is automatically disconnected.

Technical reasons for the lack of MTS Internet

If there is no network on the phone, although the balance is positive, and the traffic limit has not yet been exhausted, you need to check the settings on the device. The technical reason why the Internet does not work on the phone may be as follows:

• the subscriber is outside the network coverage area (this can be seen on the device screen - the Wi-Fi indicator will be absent);
• data transfer is not configured on the phone;
• There was a settings error on the phone.

Lack of connection due to a weak or zero signal within the city does not require any action from the subscriber, because. the problem is with the operator. Perhaps there was a breakdown on the tower that receives the satellite signal, or another similar problem.

If the user is outside the city, then the tower signal may be weak to maintain the required data transfer rate.

If the Internet does not work on MTS, but there is no problem on other devices, then you need to check the data transfer settings on the phone itself. For example, for Android devices, you need to go to the "Settings" - "More" - "Mobile network" section and select the "Mobile data transfer" item. By activating it, you will automatically start receiving traffic from the MTS mobile operator to your phone.

The last way to set up traffic from a mobile operator is to request a new package of settings for your phone from MTS. To do this, you need to send an empty SMS to number 1234, in response, the operator will send a message containing automatic settings. To activate them, the subscriber just needs to open SMS; in other cases, the phone is configured automatically without user intervention.

Hello, dear readers and guests of our portal.

Have you ever wondered why the Internet does not work on your phone?

But there are enough reasons for this phenomenon a large number of. The main problems are usually associated with a poor signal of your network, equipment malfunctions, missing or incorrect settings. We deal with the question why the Internet does not work

There are many reasons and universal way their solution does not exist. Indeed, in order to eliminate the reason for the lack of Internet on the phone with one hundred percent probability, you must first find out this reason.
In this article, we will consider all the most common reasons for the lack of communication on the phone, why the Internet disappears, and how to set it up in one case or another.

Our instructions will be relevant for almost any telecom operator (Yota, MTS, Megafon, Beeline) and the device you use.

Why there is no Internet and how to restore it on the phone

AT modern world wireless communication and high speeds, a person can hardly do without the Internet. And if suddenly, for some reason, the phone does not want to connect to the Internet, or the pages are loaded quite slowly when surfing the Internet, this causes irritation. Let's not give in to excessive emotionality and panic. We will show you how to fix the most common problems associated with the lack of Internet.
Reasons for the lack of Internet on the phone

For every reason we wrote detailed instructions, following which the problem will go away as quickly as possible.
So, the Internet may be absent for these reasons:

• Your device has not been automatically registered in the operator's network;
• The phone settings have gone wrong;
• Data transfer is disabled on your device;
• The subscriber is outside the network coverage area (this is typical for areas with a poor signal);
• On the part of the operator, technical work is being carried out;
• As part of your tariff plan, the allocated Internet traffic has ended;
• The phone is out of order;
• The balance of the device has run out of funds.

And it's not complete list, but only the most common reasons for the lack of Internet on the phone.

ATTENTION: remember that in order to eliminate failures in the absence of the Internet, you must first find out the reason for this, and we recommend that you read our article to the end for a clearer understanding.

There is, of course, such an exception to the rule when work is carried out on the operator's side, and in this case you will not be able to eliminate the cause of the lack of communication yourself.

If the Internet is disabled by the operator

If suddenly the Internet on your phone stops working for you, do not rush to immediately rush to change the settings. No matter how trite it sounds, but the most common reason for the absence of the Internet is the initiative of the mobile operator. Quite possible. That you simply ran out of traffic, or Internet access is disabled until the end of the billing period.

How to fix this problem

And to check it - we will not explain. This is described earlier in other articles and any subscriber should know how to check the account balance and the amount of available traffic. Also, special USSD commands and personal accounts are available for subscribers of any operator.
You can request information about how much Internet traffic you have left at any time using special commands:

• Operator TELE2: you need to enter USSD command *155#
• For Megaphone given command will look like this: *158#
• <Beeline offers to use the voice menu and for this you need to call 06745
• The rest of the traffic MTS are displayed by USSD command: *111 *217#

In the event that when using the data command you receive a message that the traffic has been used up, we recommend that you purchase additional gigabytes of Internet, or switch to another tariff with a large amount of traffic. You can find more information about tariff plans on our website.

If there are no Internet settings on the phone

Another of the most common reasons why there is no Internet on your phone is that you are missing settings.
Universal Internet settings on the phone for the most popular operators

In the event that, for example, you worked on the Internet, and after turning off and restarting the device, the Internet disappeared, then the most likely reason is that your settings just went wrong.

check the settings on your device, whether they correspond to those recommended by the operator.
In case you don't know how to set up your phone, then you need to contact the help center, or use the USSD command to get automatic settings for your phone from the mobile operator.
Commands for getting internet settings:
If you are a YOTA subscriber, then you can get the settings for your phone using your personal Yota account

• Beeline subscribers you need to use the voice menu by calling 06503
• Tele 2 also offers to order settings by dialing 679
• MTS- receipt is carried out after sending SMS to number 1234
• Megaphone- also SMS to number 5049 only with text 1

ATTENTION: if you are a subscriber of another mobile operator, whose services are not so common in Russia, we recommend that you contact the help center for help. Upon request, you will have to send the Internet settings to the number.

In the event that even you still do not have the field for obtaining Internet settings, then read on.

By the way, if you are interested in tariffs with favorable Internet tariffs, you should pay attention to from MTS.

Other reasons for the lack of Internet on the phone

If all of the above did not help, let's look at other reasons for the lack of Internet:

1. If you suddenly do not have the Internet due to problems with your device, remember that there is nothing eternal in this world. Your phone could just be out of order.
2. If you do not have the skills to repair cellular and other mobile devices, then in this case we recommend that you shave in a service center, where they will definitely help you.
3. Same way data transfer may be disabled on the device. In order to fix this cause, you need to check if you have enabled a special feature that makes data transfer possible.

In different phone models, this function may differ, which is why it is impossible to consider all possible options within the framework of this article. See the instructions for your device.

On most devices that run on the Android OS, the connection of the data transfer function is carried out by using the menu function.

The menu can be accessed by swiping down from the top of the phone screen.

• Internet access as well may be absent if your operator is carrying out technical work at the moment. There may also be no Internet if the network is overloaded. In this case, you should make a call to the hotline of your mobile operator and clarify the moment.
• You ran out of money on your balance. This is another fairly common reason for the lack of Internet. Most likely you did not have the required amount for the monthly payment of your package. Or the money was debited due to the connection of a paid subscription. To solve this problem, we recommend that you replenish your account and keep track of your phone balance in the future.
• Also pay attention to the signal strength in the coverage area of ​​​​your operator and your location. It is possible that there is simply no signal, in connection with which there may be no Internet connection. In this case, you just need to move to a place where the coverage signal is strong and stable.

Now you can deal with most of the reasons for the lack of Internet and the question of why there is no Internet on your phone will visit you as rarely as possible. We will also be very grateful if you add our instructions to your bookmarks, so that if you have the opportunity to return to it as quickly as possible and share it with your friends on social networks.