Stop list for professional and personal qualities. What personal qualities to write in a resume

Anchor points

With the help of a resume, you have the opportunity to tell potential employer not only about your work experience and professional skills, but also describe personal qualities that, in your opinion, can be useful in the requested position. However, you need to be able to fill out this section of the resume. Remember, over-praising yourself is worse than a little understatement.

Personal qualities in a resume: basic information

Unfortunately, there is no universal list of personal qualities, at a glance at which the employer could fall in love with you and immediately appoint him as his deputy or at least take to the position you are interested in.

Important: regardless of the employer's requirements for applicants, the resume must indicate only those personal qualities that actually take place. Do not try to subdue a potential boss with beautiful conversations and colorful stories about yourself - lies pop up very quickly.

HR specialists, having analyzed many different vacancies, came to the conclusion: the more difficult and responsible the position, the less attention the employer pays to the personal qualities of the applicant. For example: a sales consultant must have a whole range of different personal qualities, and, for example, a design engineer, this will not be required. But an engineer needs to be a specialist in his field.

Requirements for the personal qualities of an employee vary depending on the profession. This list is different for each position. However, there are several personal qualities that will be useful under any circumstance. And you should definitely take them into account if you want to compose them.

The main personal qualities: the opinion of employers

The following personal qualities, if you really possess them, will give you a significant advantage over other applicants.

• 1. Skills of organization and management. Even if you are not aiming for a boss, these skills will be very useful, because it is possible that in the near future you will become a leader and will have to be able to give orders and assignments.
• 2. Teamwork skills. Any boss will be happy if everyone on his team will be friends and work well with each other. If the position you are interested in does not require teamwork skills, at the interview you may be asked to talk simply about your experience of working in a team.
• 3. Purposefulness, initiative. An employer loves when his employees can independently set tasks for themselves and take the necessary actions to solve them. Of course, without fanaticism.
• 4. Communication skills. It doesn't matter what you will be responsible for if you get the position. Communicating with a client, writing a letter or a memo, helping out at a meeting, giving verbal instructions all require communication skills. Do you know how to speak normally? So tell me about it in your resume!
• 5. Ability to simultaneously manage several tasks / projects. A great skill that will be useful in any job. This will give the manager the confidence that in which case it will be possible to rely on you and entrust some unexpected tasks.

Other skills, such as responsibility, punctuality, efficiency, etc. are self-evident and do not require separate lighting.

Requirements for the personal qualities of the applicant for different positions

As noted, the set of personal qualities changes according to the profession. We offer you a list of the most popular professions with an explanation for each of them.

• 1.For an accountant you need to be assiduous, responsible, attentive and accurate. Such a specialist should be able to quickly adapt to a new environment, normally withstand stress, have the ability to learn and develop. Chief Accountant as well as his deputy, must be stress-resistant, energetic, positive and loyal. An equally important quality for this profession is the ability to work in a team.
• 2.From engineer you need to be an expert in your field. Among personal qualities, only decency and responsibility will matter, sometimes - the ability to find mutual language with the team.
• 3.Store administrator, hall, etc. you need to have a desire for development, be result-oriented, focus on career development and be able to cooperate with the team. The administrator of a hostess, restaurant and similar places only needs to be smiling, friendly, sociable and have an active life position.
• 4.At the driver the set of important personal qualities changes depending on what he carries. If it is a variety of goods and materials, the employee must be attentive and sociable. An important quality is the ability to correctly plan and manage your time. A driver transporting people is required to be punctual, responsible, polite, non-conflicting, disciplined and accurate. A courier driver needs to be punctual, sociable and responsible, have excellent stress resistance and be ready to work at a high pace.
• 5.From PC operator you need to be attentive, trained and stress-resistant. Operators of all kinds of call centers need to be active, responsible, punctual, communicative, stress-resistant and self-confident.
• 6.For cooks important personal qualities are: initiative, punctuality, responsibility and accuracy, creativity and energy, active life position and focus on results.
• 7.From sales assistant it is required to be purposeful and sociable, accurate and benevolent, active and trained, responsible. This specialist must have a desire to earn money and a desire to improve his qualifications.
• 8.Sales manager it is necessary to be stress-resistant and responsible, strive for career growth and personal development, have the skills of hard work and disposition of people to themselves, to be trained and sociable.
• 9.To the secretary you need to be responsible and sociable, it is desirable to have a presentable appearance. Also, such a specialist must be stress-resistant and executive, attentive and trained, benevolent and accurate. Competent speech and teamwork will be important benefits.

Thus, the list of significant personal qualities changes depending on the profession. Therefore, before you indicate certain personal qualities in the resume, think carefully. For the rest, be guided by the recommendations received and common sense.

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A conversation about personal qualities in a resume should start with the question: "Do I need to write anything at all?" After all, professional skills and a list of employers are essentially facts that can be “ripped off” from a diploma and work book... But business and personal qualities already require an objective look from the outside and an internal readiness to speak well of oneself ...

Of course, many people also manage to "strip" personal qualities from someone's resume. But employers usually see such irresponsibility right away. And then either the described advantages are ignored, or goes to the trash can (well, or where they are stored there).

Is it necessary or not?

Serious recruiters argue that an item on business and personal qualities in a resume is definitely needed. Even in spite of the fact that only about half of the personnel officers look into it.

At the same time, there are cases when the assessment of one's merits is placed almost on a par with professional skills and experience. For example, when the position is associated with high social activity (managers, janitors, promoters, etc.).

So, it is obvious that HR managers are interested in the applicant self-assessing himself and writing about it on paper. So, it is important to understand how in this regard.

Rules for describing personal qualities in a resume:

1. There should be no more than five useful characteristics.
2. The specified qualities must correspond to the desired position. Remember that the secretary or accountant does not need leadership skills and charisma. But almost everyone needs stress resistance.
3. Restrained tone and minimum of humor. An exception is the situation when the employer is clearly expecting something "sharp" and creative. You can usually find out about the preferences of the employer on the company's website.
4. Down with templates and meaningless words like "professionalism". So everyone writes. Instead, imagine who you would hire for this position. And offer the employer really necessary and useful qualities.

Examples of describing personal qualities in a resume

It should be noted that our examples reflect the general wishes of employers and are recommendatory in nature.

Accountant
Required qualities: responsibility, attentiveness and good learning ability.
Highly appreciated: communication skills, stress resistance and non-conflict.

Secretary
Required qualities: resistance to stress, competent and well-delivered speech, diligence, accuracy.
Highly appreciated: presentable appearance (not beauty, namely).

Sales Manager
Required qualities: activity, focus on results, sociability.
Highly appreciated: competent speech, thinking outside the box, stress resistance.

Let us remind you once again that you should not list all of the above examples of personality traits on your resume. Choose 3-5 that are most appropriate and important in your opinion. Or don't write anything at all.

And if you decide to indicate something, then do not forget that the declared qualities must appear at the very first meeting (if such a need arises). That is, having indicated “punctuality” in your resume, you cannot be late for a minute. A sociable person will not sit at an interview with downcast eyes and not knowing what to answer. And so on.

Universal qualities

If you do not know what exactly to indicate in the resume, but really want to write at least something. You can use two magic options that employers love:

• excellent learnability


• willingness

These qualities "sell" the best, so in theory they could fit into any resume. But if you decide to use them, then please be so kind as to justify the expectations of your superiors later.

The 5 most popular personal traits (in addition to the above):

• initiative


• industriousness


• honesty


• lack of bad habits


• equilibrium

Finally
If you do not want to indicate your personal qualities on your resume, this in no way reduces (but does not increase) your chances of finding a job. At the interview, you will be asked what you need.

Today we will talk with you about what personal qualities should be written for a resume. As a rule, employers pay to this item Special attention... After all, no one needs a hysterical or a mentally unbalanced person. So now we'll see how to write a resume correctly. What to write? Personal qualities - which ones are most valued? All this will be discussed.

Fast learner

So, we will start with you with the most interesting point, which future workers usually forget. This is learning agility. This characteristic is important, especially if your profession covers several areas of science. Grasping everything on the fly is a great personality on a resume. Example: You are going to work in a fast food cafe. There are several so-called zones - cash desk, kitchen and cleaning. A person who is very quickly able to retrain from a cleaner to a cook is applying for this position. And you this feature did not specify. Your opponent is most likely to fill the position.

Learning quickly makes it clear to the employer that you can make a good all-round worker. These are the ones that are now appreciated. If the bosses are honest, then for this merit you will still receive pleasant bonuses - promotion, bonuses, and so on. Otherwise, an unscrupulous boss can sit on your neck. Now let's take a look at what other personal qualities for a resume can help you find a job.

A responsibility

Another very important point that needs to be indicated in mandatory is a responsibility. Any adult should be aware of what this or that action can lead to. And the consequences will have to be answered. And independently.

If, through the negligence of the employee, someone has been harmed, then, of course, the employer does not really want to be responsible for it himself. Therefore, the personal qualities indicated in the resume should reflect your independence and seriousness. This is both a guarantee that you should have a minimum of "shoals", and a sign that you are ready to be responsible for your actions. So include these personalities on your resume. Example: Due to a recent conflict, all employees of the firm are afraid of layoffs. Who will be the first to fall under the distribution - the one who is responsible for their tasks, or the "negligent" person? Probably the second. So, if you do not want to get into the ranks of workers who are not particularly valued, then you will have to treat your profession with responsibility.

Stress resistance

And we continue to draw up a resume for work with you. Personal qualities, of course, cannot be the same for all professions. Nevertheless, we are considering the items that are necessary for absolutely every employee. Next on our list is stress tolerance.

The fact is that now at work, many people suffer from nervous breakdowns. The reasons may be completely different, but the result is the same - such people cannot fully cope with their work. Instead of, for example, drawing up an annual report, the employee stays at home and is treated with a sedative. In addition, hot-tempered people usually move to new jobs very quickly. They do not stay in one firm for a long time.

It is usually easier to establish contact with a person with a high resistance to stress. Such an employee will not be afraid of difficulties and crises. Exactly such " stone walls"are very necessary for every employer. They are the guarantors that the company will develop and function, despite the difficulties.

Personal qualities for a resume, complemented by stress resistance - this is another plus in your favor. Let's look at a vivid example where a person will have a hard time. For example, at the post office. Operators have to sit in a stuffy office all day and communicate with by different people... Some personalities are able to piss off the calmest person. So, a stress-resistant employee will be able to "grit their teeth" and honestly work out their hours. And then he will not go to write a letter of resignation. Just let off steam at home and then get back to work. As you can see, this point is very important.

Willingness to work in a team

Personal qualities for a resume should be diluted with such "things" as communication skills. In particular, the willingness to work in a team. This is a very important characteristic, especially if you have chosen to work as a manager or call center operator. The point is that quite often such companies hold various promotions. Then all employees should quickly cooperate and start attracting new customers together.

A lone man cannot cope with this task. Self-reliance is, of course, good, but you also have to help and accept help. Sometimes you have to go to corporate parties (sometimes competitions). Teamwork skills will come in handy there.

In addition, such personality traits indicate that you are quite outgoing person. This means that you can find an approach to almost every client. And this is very important element especially in the area of ​​sales. Do you want to have an advantage over others? Then do not forget about sociability and willingness to work in a team.

Conflict-free

If you are puzzled about specifying personal qualities for a resume when applying for a job, then you should not forget about such a thing as non-conflict. This is another plus in your favor.

The thing is that during work they can add up different situations... This includes relationships with bosses, and with other employees, and with clients. Agree, some personalities will not make friends with you, maybe with some of them "skirmishes" will happen. And this does not reflect very well on the work of the company. We'll have to learn to find a common language with everyone. It is then that our non-conflict comes to the rescue.

In general, this quality is appreciated not only when hiring. It will help you through life. Everyone can have conflicts, for example, with the boss. And such that you want to send him very far and leave. For example, with repeated delay in salary. If you "freak out", then you can fly out of work forever. Thus, non-conflict will help you avoid disastrous consequences.

The desire to earn

And here is another rather interesting point that can be specified in personal qualities for a resume. It is the drive to make money. At first glance, it may seem that this quality does not mean anything. Maybe this is the case for you. But for your future boss - no.

The point is that if the employer sees that the employee wants to receive more money, then he can provide him with such an opportunity. Especially if a person copes with his tasks quickly and efficiently. Various side jobs, additional tasks - all this will allow you to endear your superiors to yourself, and will also bring income.

True, unscrupulous bosses can sometimes sit on the neck of such employees. Literally overwhelm them with work (for 2-3 people), and pay the same salary. In this case, it is better to look for another place for yourself. remember, that universal example personal qualities do not exist. Nevertheless, the character traits discussed today will definitely help you.

In addition to basic standard information about age, education, and other things, you need to tell about yourself in your resume. This paragraph should indicate your personal qualities.

The percentage of the likelihood of a manager's decision to hire you depends on how well and correctly you can present yourself with the help of a resume. The better you present yourself, the higher this percentage will be.

Most people, when writing their resume, find it difficult to answer this question, what to write about, so they often just recklessly skip this point. This is not worth doing, since it is information about your personal qualities that can play a rather important and even decisive role.

Of course, it is worth pointing out a number of essential qualities that a good employee should have. For example, it can be such qualities as:
- a responsibility;
- discipline;
- high efficiency;
- communication skills;
- diligence.

Personal qualities such as an adequate attitude to criticism and the ability to make compromises are also important.

Keep in mind, however, that when writing a resume, you should not point out all the positive qualities that can come to mind. It is necessary to highlight only a few main ones. At the same time, your task is to disclose information about yourself in your resume so that the employer will distinguish you from the general mass of potential employees. If you wish, you can present your positive traits in more original form... However, it is important not to overdo it here.

Delivery of goods, materials: communication skills ‚attentiveness‚ the ability to plan your time.

Carriage of passengers: responsibility, punctuality, non-conflict, accuracy, politeness, responsibility, discipline.

Courier driver: resistance to stress ‚willingness to work at a high pace, sociability‚ punctuality ‚responsibility.

Call center operator: sociability ‚responsibility‚ stress resistance, activity ‚self-confidence‚ punctuality;

Accuracy, punctuality, focus on results, initiative, active life position, energy, responsibility, creativity.

Sociability, purposefulness, activity ‚benevolence‚ accuracy, learning ability, desire to improve their skills, desire to earn, responsibility.

Responsibility, focus on results, resistance to stress, striving for development and growth, communication skills, learning ability, responsibility, hard work, ability to have oneself.

Competent speech, presentable appearance, sociability, responsibility ‚diligence, multitasking, stress resistance, learning ability, attentiveness, accuracy, friendliness, ability to work in a team.

Hello. It would seem that we know all the positive qualities of a person, but we cannot always say what this or that characteristic means. In addition, there are so many of them that you can make a large list. See our list of good human qualities and expand on it in the comments!

What positive qualities of a person are valued when applying for a job

It is very important for every person to find Good work but it is getting harder and harder to do it. Therefore, we will analyze the most important good features character that must be highlighted when applying for a job. Of course, you only need to name your own positive features... There is a whole list of positive qualities, but let's name the more significant ones.

What is the best way to describe yourself for the job? What does the employer value more?

First of all, he values:

• Accuracy Is not only a striving for order and cleanliness. Neatness is manifested in external neatness, caring attitude to things, accuracy and thoroughness in business.
• Good breeding is good manners and the ability to behave in society. A well-bred person is polite to others, regardless of their social status. This is knowledge and implementation of the rules of behavior in society, respect for other people's property, nature, society. One is never ashamed of a well-mannered person.
• Discipline- This is the ability to follow the rules and regulations. A disciplined person not only strictly observes established rules, but also knows how to dispose of own time so that it is enough for all the important things.
• A responsibility Is the ability of a person to be responsible for what is entrusted to him, the ability to make difficult decisions and assess their consequences. A person who is not afraid to take responsibility for something manifests himself as an independent and mature person.
• Punctuality Is compliance with rules and regulations. In life, this quality is more associated with the absence of delays, the ability to carry out assignments on time, to comply with agreements. Especially prized in industries where "time is money". But do not neglect punctuality in other areas of life - its absence can be perceived as disrespect.
• Sociability Is the ability to make contacts. A person who does not have communication barriers easily enters a team and makes friends. We live in a society, so the ability to communicate with others is useful in any area of ​​life.
• Hard work Is the ability to have a positive attitude towards own work... Hard work is not only the willingness to devote one's strength and personal time to the labor process, but also the ability to do it with pleasure. A person who systematically shirks away from work and is not able to perceive his work with interest is the burden of the entire team.
• Tenacity- this is the ability to go to the goal. This quality is inherent strong people who do not give in to difficulties and failures. Persistence in achieving goals and implementing plans shows firmness of character and steadfastness of spirit. Persistent individuals achieve heights on their own.

The personal qualities of the employee are no less important. They are manifested in everything, even in the manner of dressing, therefore, when going to get a job, you need to dress beautifully, but not pretentiously.

But it turns out everything personal qualities are not as important to the employer as business ones. True, each job requires its own merits.

Common features we have already highlighted, but how to praise yourself, so as not to seem like an upstart, but give yourself a worthy characterization.

Resume rules

For a resume, you need to choose especially noticeable advantages, because the employer will read it without seeing you. How to hook him? First of all, it is necessary to highlight:

• stress resistance;
• not conflict;
• tolerance;
• the ability to get along with people;
• work in a team.

For a characterization, you will need to write only 5-7 sentences, therefore, you must try to highlight the best traits of your character, give such arguments so that out of a dozen applicants, only you would like to be hired.

When you come for an interview, be prepared for the fact that the recruiter can stop you at one of the points, then ask you to give examples from your life. When preparing your resume, carefully work through this important point.

If you specified initiative, then by all means tell how you, for example, implemented a new sales strategy.

Try to answer the questions yourself:

• How am I better than others?
• Why should I get this position?
• What can I do better than others and how do I differ from colleagues?
• What significant thing have I done in my career?
• What are the achievements in my life?

Now answer these questions to get away from standard characteristics... Emphasize personal achievement and your merit.

Do not focus on education, the employer may not even read, he is interested in your achievements. List the place of your work, starting with the last one. Be sure to include achievements in this job. If you are fluent in languages, then this is a plus for your characteristic.

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How to overcome negative traits

Each person has both negative and positive traits. But each person can consider his negative qualities as an incentive to overcome them, to begin to develop good character traits in himself.

How to do it? Let's give an example of how to show the best human qualities in relation to impolite, that is, bad people.

You were offended, what to do? Don't answer, switch to another object. In this case, the example of a landfill is indicative. Passing the landfill, you feel bad smell... You will not stand by the landfill, smell its unpleasant aromas, but simply turn around and leave as soon as possible. Soon you will forget about this smell, so here too, why respond with an insult to the attacks of an unhealthy person ?!

What qualities are especially valued in men and women

If you ask a man and a woman what qualities they consider the best, then the answers will be different. Men appreciate spiritual manifestations in a woman:

Women value moral qualities in men.

• Loyalty... A faithful companion is a rarity, but every woman dreams of meeting just such a person. This is an important side of the relationship between a man and a woman, because such negative trait like jealousy. Loyalty speaks of the reliability and constancy of a person with this quality.
• Caring, honesty- this is openness, the inadmissibility of deception in relation to others. This quality speaks of decency, morality and a strong character.
• Generosity- this is a willingness to share with your neighbor, absolutely not wanting to receive something in return. Even the most selfless people appreciate this quality, because it shows the breadth of the soul.
• Appreciate good character... Kindness is difficult for any girl to resist.
• Confidence... Women are crazy about confident men.
• Mind, ambition... A person who strives for self-improvement is very attracted to girls.
• Self-sufficiency and sociability... Girls like guys who will always find a common language with other people.
• Sense of humor. Girls love to laugh.
• Appearance ... Girls always pay attention to their boyfriend's clothes.

All qualities can be added to the characteristics of men and women. good man that attract them to each other.

Good character traits at all times

At all times, such quality as nobility... Over time, this quality began to be remembered less often, but noble people have always stood out from the crowd for their unusual features.

A noble person feels the need to serve good. Only a noble person is familiar with such concepts as honor, valor, mutual assistance. V difficult situation he will come to the rescue without thinking about himself, about some kind of benefit or gratitude.

Moral is also appreciated at all times. This concept means internal rules that govern a person. Internal rules are laid under the influence of many factors: family, education within the walls of a school, on the street, in society.

We believe that a moral person should be good-natured, honest, courageous. It is moral qualities that make it possible to do good, lend your shoulder when required. Moral people respect their elders, they are tactful, decent, modest, faithful in life and love.

In the process of writing a resume, many applicants settle on the item "personal qualities". They find it difficult to understand what exactly the employer would like to see in this column. When choosing an example of personal qualities for a resume, remember that they may differ for different vacancies. For example, the ability to lead people for a secretary will rather be a disadvantage.

Most common descriptions

To write a list of your merits yourself, you need to be ready to speak well about yourself. Many find it difficult to do so, so they try to find ready example personal qualities for a resume. But even in this case, you need to take the process seriously and select from the list only those characteristics that you meet.

Among the advantages, the following can be named: honesty, ability to persuade, hard work, purposefulness, activity, friendliness, flexibility, sociability, resourcefulness, discipline, initiative, attentiveness, politeness, reliability, teamwork, non-conflict, focus on results, punctuality, creativity , independence, self-criticism, striving for self-improvement, the ability to adapt, enterprise, responsibility, creativity, efficiency, accuracy, developed analytical skills, knowledge of work algorithms, fairness, patience, integrity, decency, cheerfulness, decisiveness, organizational skills, self-control, tact, etc. others.

Personnel officers are advised to enter no more than 5 qualities. It is important to select those that are most suitable for the chosen position.

Having decided what personal qualities to indicate in the resume, be prepared for the recruiter's proposal to tell about them in more detail and give specific examples.

Examples of Benefits for Jobs with People

If you are looking for the position of a sales manager, teacher or PR-specialist, then it is better to include the following personal qualities in the merits: Communication skills, contact, public speaking, persuasion, self-confidence, presentable appearance, striving for self-improvement, stress resistance, the ability to seek compromises and make decisions in non-standard situations, energy, sense of humor, punctuality, result orientation, resourcefulness, conscientiousness, responsibility, competent speech.

But do not list the entire list, choose the 5 most suitable for you. Such a characteristic will be able to show you with better side... But keep in mind, if you have problems with the construction of sentences or you start to stutter when you are nervous, then the specified paragraph "public speaking" will look like an ordinary lie.

Punctuality will be confirmed by a timely arrival for an interview, where you can also demonstrate your sense of humor, if, of course, it will be appropriate.

Typical characteristics of office workers

Consider for a number of positions several standard options, which play an important role specifically for the respective professions.

Accountant

When applying for the position of economist or accountant, you can indicate the following advantages: perseverance, accuracy, attentiveness, learning ability, diligence, ability to adapt, responsibility, high efficiency, analytical skills, perseverance, discipline, conflict-free, decency, honesty, independence, scrupulousness, striving for professional growth.

Choose what suits you best. For example, the column "personal qualities" of an accountant for a resume might look like this:

• attentiveness;
• honesty;
• accuracy;
• independence;
• perseverance.

This position does not require good diction or fairness. In most cases, it is enough to be able to do your job well.

Supervisor

A slightly different list of personal advantages will suit potential leaders: energy, contact, the ability to work in a team, composure, the ability to persuade, the ability to manage people, justice, stress resistance, the desire for growth and development, self-confidence, decency, self-criticism, optimism, focus on result, increased efficiency, attentiveness, ability to see details, perseverance, positivity, loyalty, correctness, charisma.

More stringent requirements are imposed on managers. They can be checked more thoroughly than ordinary employees. Therefore, when choosing an example of personal qualities in a manager's resume, you need to focus only on your own abilities. Having written that you are: energetic, charismatic, purposeful, stress-resistant and decent, be ready to confirm this at the very first interview.

Secretary

For the secretary, you can choose the following characteristics: contact, punctuality, ability to perform assigned tasks, conflict-free, good diction, quickness, accuracy, desire for self-development, creativity, flexibility of thinking, learnability, presentable appearance, hard work, conscientiousness, honesty, organization, ability to conduct a dialogue , self-control, creativity, the ability to work in a team, patience, attention to nuances, a stable psychological state, organizational skills, competent speech.

If you want to get such a position, remember that the secretary is the representative of the manager. He must not only make coffee, but also organize the entire work process, keep track of the schedule, schedule meetings, and negotiate.

Lawyer

If you are applying for a vacant position in the legal department, then you need to know what personality traits you can write for a lawyer. For this specialist, the following are important: literacy, the ability to work with documents, resistance to stress, punctuality, purposefulness, activity, increased efficiency, easy learning, the ability to quickly find and remember information, a creative approach to work, reliability, the ability to work in a team, energy, positivity, ability look for a way out of deadlocks, attention to detail, hard work, interest in learning and professional self-improvement.

If you want to pay attention not only to your personal qualities, but also to achievements, then it is better to indicate them separately. This can be done in the section where you described previous jobs or in your cover letter.