I ask you to give instructions on the design. business letter samples

A letter of request is a separate type of business letter. The purpose of its compilation is the desire to move the recipient to any specific action. The recipient, that is, the person to whom this request is sent, can be both a legal entity and an individual. If the letter is addressed to an organization or enterprise, it is customary to write it in the name of the head of this enterprise.

Drafting

In most cases, the letter is issued on the letterhead of the sending company. The structure of the letter looks like this:

• outgoing number and date of preparation of the document;
• data of the compiler (name and position of the person who initiated the creation of the letter);
• the name of the document, which briefly (in one phrase) indicates its essence;
• an appeal to the recipient (most often a personal appeal is used, for example, “Dear Fedor Stepanovich!”);
• the body of the request letter, beginning with a phrase containing the verb “ask”, for example, “Please inform ...”, “We ask you to assist ...”, or “We ask you to provide ...”;
• a polite form of expressing hope for a favorable outcome of the case, using the phrases “We hope for a positive solution to our issue” or “We hope for your help in ...”;
• the signature of the compiler (most often the letter of request is signed by the head of the organization, his deputy or the head of the structural unit).

In addition, care should be taken to ensure that the recipient of the letter, if necessary, has the opportunity to directly contact its originator. To do this, you must specify the contact information of the person expressing the request.

Often a situation arises when the originator has several requests to the recipient that require satisfaction. In this case, it is advisable to state all the existing requests in one letter, while dividing the main text into paragraphs. This will significantly reduce the document flow, as well as save time, both for the sender and the addressee.

A letter of request involves receiving a response letter, which will contain a positive or negative answer to the stated request. If the original letter contains more than one request, the response letter contains the results of the consideration of each such request.

A letter of inquiry is a type of business letter. The request is sent to partners, counterparties, government agencies ... Sometimes you can do without it (for example, by verbally asking a fellow entrepreneur to provide some information), but in general, you should not neglect such messages. At least for the sake of following the established order.

What can be requested?

• Information (about the characteristics of the product and its availability, about the methods of delivery and delivery time, about the reasons for the delay in departure, etc.).
• Documents or objects (papers for concluding a contract, samples of goods, etc.).

In a word, if you do not know something or do not fully understand, if you need documents or price lists, send a request letter.

Letter structure

Such messages are written in the same way as other business letters:

• first, the details of the recipient and sender are indicated;
• then - the date of compilation and the outgoing number of the document;
• title reflecting the essence of the issue;
• addressing the recipient (usually by name and patronymic, unless you are writing to official authorities);
• essence of the question;
• benevolent expression of hope for cooperation;
• gratitude;
• position, full name and signature of the sender.

Since the request letter is an official document, it should be written on company letterhead. A sample request letter can be downloaded here.

How to write?

It is better to start the request with a brief explanation of the reasons for the request. Simply demanding information without giving reasons (and even in an ultimatum form, as some do) is a bad form. Write literally one introductory phrase, for example:

• “on the basis of our preliminary agreements”;
• “in order to prevent possible disputes”;
• "in accordance with the concluded agreement";
• "for the conclusion of the contract."

If necessary, you can refer to acts of legislation. For example, if the law requires that you familiarize yourself with any papers before concluding an agreement, you can write in a letter: “In accordance with Article of the Federal Law of July 24, 2012 No. 397-FZ ...”. You can proceed to the point without preliminary explanations only in cases where the reason for the request is obvious (for example, if you are writing a letter of request for a commercial proposal following the model). But if the reason for contacting is non-standard, you should describe the situation and state your motives in detail so that the recipient does not have any questions.

In the content part, it is necessary to formulate (if possible - concisely) one specific requirement. It is undesirable to ask for clarifications on several topics in the same message. However, this is optional - if you compose a letter for each small issue (of which there are 5-10 pieces in total), this will only lead to excessive formalism. The addressee will also not be very happy to be subjected to such a "paper" bombardment. The content begins with standard introductory constructions:

• “please inform about…”;
• “We will be extremely grateful if you…”;
• "please send ...".

A letter of inquiry always requires a letter of response. If the question is urgent and urgent, tactfully mention that you would like an answer as soon as possible. For this purpose, the following phrases can be used:

• “please reply as soon as possible”;
• “we strongly ask you to respond within five days”;
• “Please give an answer within two weeks”;
• “we are looking forward to your letter”;
• “Please send documents as soon as possible by e-mail.”

In most cases, the request message is very short. There is no need to spread your thoughts along the tree and express your thoughts on the topic and off topic.

Below are examples of the most common queries.

Sample letter of request for the provision of documents

“Dear Vladimir Alexandrovich!

To conclude an agreement between Artemis LLC and Schwarzenspiegel JSC, please provide the following list of documents:

• articles of association;
• certificates of OGRN and TIN;
• certificate of state registration of the company (obtained from the Federal Tax Service Inspectorate in the manner prescribed by law);
• order for appointment to the post of general director.

Please send both the original documents (by Russian post or courier service) and their copies (by e-mail to [email protected])».

Sample Letter of Request for Information

“Dear Pyotr Vladimirovich!

Please inform me about the possibility of supplying E-100 ship engines (catalogue code SRK-1738-8476) in the amount of 10 units by December 10, 2015, and inform me about the terms of delivery and payment. Thanks in advance for the quick response!"

Sample letter asking for clarification

“Dear Alexander Petrovich!

In order to prevent possible disputes, I ask you to describe in as much detail as possible the procedure for the delivery of rhesus monkeys from the territory of North Vietnam. What vehicles are used at each stage, is there a danger to the life and health of individuals, what is the maximum period I should expect? Looking forward to your reply".

Compose a letter according to the examples given and do not forget about courtesy and business ethics. The request should not contain threatening phrases, ultimatums and promises to go with a complaint to official authorities if there is no answer. State your request as correctly as possible, even if the recipient clearly does not want to fulfill it. And if the answer never comes (or if you are sent an official refusal to provide data), you will have to resort to more serious measures - for example, writing a warning letter.

Dear German Oskarovich! Please excuse me for wasting your time. I have no one else to turn to for resolving questions about payment for the work performed. Starting from May 2013, my enterprise (Gzudunevsky Ship Repair Enterprise LLC (hereinafter referred to as SPG LLC) has been constantly providing technical and advisory assistance in the improvement of the MRIYA SCC (Ponizovka village), fulfilling certain instructions from the management Project. Between my enterprise and Garant-SV LLC on December 29, 2014, Contract No. SPG 15/01 was concluded on the performance of work on the territory of the Mriya SCC. Each work was reflected in the Annexes to the Contract. All tasks assigned by the Project management and Garant-SV LLC completed the work.However, the work under Annexes No. 8 and No. 13 was not executed and paid for by Garant-SV LLC.

Write an open letter to the president

Attention

The letter is addressed to: Governor of the Khanty-Mansiysk Autonomous Okrug - Ugra Komarova Natalya Vladimirovna Dear Natalya Vladimirovna! I ask you to assist in resolving the issue of concluding a social contract with me and my family members and registration of a one-room apartment located at the address: Gornopravdinsk Khanty - Mansiysk Autonomous Okrug - Yugra, Tyumen Region, Petelina Street, house No. 9 , sq. 29. Since 2010, I have been a mother of many children, my husband received a block in the hostel from work, but only an agreement was concluded with us.

registration for us to do, it turns out that this sharply worsens our financial situation - our family is recognized as poor. they send me from one office to another. I can’t stand in line because all the certificates need to be collected in Khanty-Mansiysk, although even having collected them I’m not guaranteed to receive housing.

Please help us with the event

Info

Financing, according to the agreements, should be carried out within the framework of the departmental target program "Development of vocational education in the Saratov region" 2012-2014. Assist in resolving the issue This type of letter may contain more than one request.

How to write a letter of request A letter of request has a structure similar to the general structure of a business letter and is almost identical in form to a letter of request. Its registration is carried out on the letterhead of the organization.

It is usually signed by the head of the organization or an authorized person.

Post navigation

The following standard expressions are often used here:

• the reason for petition
  • Due to not receiving…
  • Considering the social importance...
  • Considering (our many years of cooperation)…
  • Considering (the long-term and fruitful nature of our business relationship)…
  • In view of the inconsistency of your actions with the previously adopted agreements ...
  • Due to the delay in receiving the shipment…
  • Based on the results of negotiations on the issue of ... etc.
• Goal of request
  • In order to comply with the order...
  • In order to resolve the issue as soon as possible…
  • To agree on issues...
  • In order to ensure the safety of the passage of cargo ...
  • To avoid conflicts...etc.

Business letters

The modern explanatory dictionary of the Russian language Efremova to help - to help, help, help, help, help, help, help, help, help, help, help, help, help, help, help, ... ... Forms of words help - help, yours, tvuet ... Russian spelling dictionary to help - (I), help / act, vuesh, vuyut ... Spelling Dictionary of the Russian language to help - stvu, stvesh; St. Business Dictionary of Funds, (give an indication of the allocation of funds) ... Due to the emergence of new circumstances affecting the implementation of the project, I want to agree with you changes in the schedule (estimate) ....

Please help us resolve our issue.

To whom are you asking? Address the addressee personally, better - by name and patronymic: “Dear Ivan Ivanovich!”, “Dear Mr. Ivanov!” Firstly, you express your respect to the addressee, and secondly, a request addressed to a specific person imposes on him responsibility for its implementation. HELP is HELP - HELP, I will help, you will help.
sovereign to promote. Explanatory Dictionary of Ushakov. D.N. Ushakov. 1935 1940 ... Ushakov's Explanatory Dictionary Contribute - owl. neperekh. To assist in something, to help someone or something.

Explanatory Dictionary of Efremova. T. F. Efremova.

I ask you to help

Examples of business phrases On the site you can find: Assist in resolving the issue - added 11 comment(s) This article is the intellectual and copyright property of Turmush. “We cordially ask you to treat our request with understanding and provide effective assistance, which we need right now. For violation by the User of copyright and other rights of third parties by publishing materials that do not comply with applicable law, added by the User to the Site or transferred by him to the Company in any other way.

Sample business letter Sample business letters In this article you will find information on working with difficult letters that are often encountered in business interaction, as well as see sample business letters. These are letters, the need to write which arises in a situation of violation of business interests: a letter of request and a letter of claim.

Letter of request

He must clearly clarify for himself what the addressee knows about the subject of the letter, what he can rely on as a starting point, and what new information is not yet known to the addressee, for the sake of which the letter is being written. The nature of the argumentation and the composition of the text will depend on the target setting of the letter.

Important

The following stages of preparation and drafting of letters can be distinguished: According to the workers, these works are carried out by Vodokanal, however, there is no information about the work being carried out at the specified address in this organization, and the Vodokanal administration advised to contact the administration of the Sovetsky district of Kazan for the purpose of verification the legitimacy of the work being done.

Today, 10/29/2008, residents of the village.
LETTER OF REQUEST A letter of request is perhaps the most common form of business correspondence. The number of situations that necessitate making a request on behalf of a legal or natural person cannot be counted.
This is obtaining information, product samples, coordinating actions, inciting to some action, etc. The composition and structure of a request letter is not much different from standard ones (see Business letters. Design rules. Letter structure). As a rule, the text of the request letter consists of two parts: 1.
The introductory part, where the essence of the case is stated in a narrative form, the motives, the reasons for making a request are explained.

Please help me to resolve this issue

Its use is explained by the etiquette requirements for business texts and the psychological laws of business communication - a person is more willing to agree to perform an action expressed in the form of a request than in the form of a demand. In some cases, the request itself, expressed descriptively, may not contain this verb, for example: We hope that you will find it possible to consider our proposal within the specified period.

The request can be expressed in the first person singular (“Please ...”), in the first person plural (“Please ...”), in the third person singular (in this case, nouns with a collective meaning are used: “The Directorate asks ...”, “Administration asks…”, “Council of the labor collective asks…”, etc.
When formulating a request, the following standard expressions are often used:

• We appeal (appeal) to you (you) with a request ... ... to be sent to our address ... ... to be sent to my address ... ... to be sent to the address of our organization ... ... to provide me ...
• We ask (I ask) you (you) ... ... to inform (us) ... ... send (to me) ... ... urgently present ... ... report immediately ... ... notify (enterprise management) about ... ... inform me about ...
• I ask for your (your) consent to……sending to……providing us with……familiarization… with……transfer… of the following equipment…
• We ask for your (your) assistance in…… obtaining…… speedy dispatch…… providing additional information regarding…… carrying out…
• I ask for your (your) instructions ... ... to conclude an agreement on ... ... for the issuance from the warehouse of the enterprise ...

Please help me to resolve this issue and

The administration and the Council of the labor collective ask ...). If the request letter is multidimensional, then the composition of the second part of such a letter may look like this (parts of the composition must correspond to the paragraph division of the text): Please ...

We ask ...) ... At the same time I ask ... (We also ask ...) ... And also I ask ... (And also we ask ...) ... etc. When drafting a letter of request, the following recommendations should be taken into account: 1.

When making a request, emphasize your interest or your organization's interest in fulfilling it.2. Under no circumstances should you start your letter with the word “Please…” — it is more tactful to first explain the motives for your appeal (even if all the details have already been agreed with the addressee).3. Do not rush to thank the addressee in advance. By doing this, you put both yourself and the recipient in an awkward position. Try to thank when you know that your request has been granted.

In business workflow, the request letter format is used very often when it becomes necessary to obtain the consent of the second party or a certain service from it. Ready-made samples and examples for different situations, as well as the rules for writing such letters, you will find in this article.

The tradition and rules for writing a letter of request have developed exclusively in practical document management - i.e. at the legislative level, no forms or instructions have been approved. However, in general, the following structure should be followed:

1. As usual, the “header” is filled in first, which indicates the full name of the sending organization with the corresponding contact details, as well as the name of a specific employee (usually the director of the company) and the name of the receiving organization.
2. This is followed by the text itself, which consists of a description of the situation and the rationale for the request. The text should be as short as possible - usually 1-2 paragraphs are enough. It is important to specifically and unambiguously state your request so that the interlocutor understands the essence of your appeal well.
3. This is followed by a signature, a transcript of the signature and the date of compilation.

Thus, it is drawn up according to the standard version for such documents - the form is given below.

The finished sample can be used as an example of this.

NOTE. The decision to indicate or not to indicate the name of the document (i.e., write in the middle “Request Letter”) is made by the sender himself. As a rule, this is necessary in cases where it is appropriate to emphasize the nature of the document and the purpose that one company is trying to achieve from another.

Since in this case we are talking about the fact that one company is counting on some service or even a concession on the part of its partner, of course, writing a letter, formatting it, and even sending it should be taken very seriously. Any detail can make an impression, so it is better to take into account even the nuances that are insignificant at first glance:

1. First of all, it is better to send it using physical mail - the usual Russian Post or even better a private organization that delivers correspondence door to door and much faster. A message in electronic form, or even more so transmitted by fax, is often perceived more impersonally as spam.
2. In addition, the physical way the document is issued (i.e., as a regular postal item) allows you to make a favorable impression due to more expensive paper, an envelope, a stamp, and other means of registration.
3. To write the text, a letterhead is always chosen - this allows you to give the request more formality.
4. In the text, it is better to avoid obvious bureaucraticisms - i.e. set words and expressions that are commonly used in the business environment. They literally "dry" the story and make a generally negative impression. They are easy to replace with more original options - for example, "Please consider" to "I hope for your understanding and assistance in resolving this issue."
5. Finally, it is worth adhering to the traditions of business correspondence in general, i.e. the text is predominantly written in a formal business style. Lyrical digressions, too complex syntactic constructions, double (in meaning) phrases should not be. Care should be taken to make it very easy for the interlocutor to perceive the message - both in terms of understanding and psychologically.

ADVICE. If it is possible to write the text by hand, it is better to use this method. A handwritten letter allows you to distinguish it from the background of all the others. However, it is better to entrust the writing to a specialist who knows the techniques of calligraphy.

Varieties

Depending on the specific situation, there are different types of letters. Most of the requests are related to financial issues, such as a discount, a reduction in the payment for a service, or a deferment. A smaller part of the letters of request is devoted to assistance in resolving any other issues. The most common cases and ready-made examples of letters are discussed below.

About the allocation of funds

Asking for money, even for charitable purposes, is a pretty serious request. Therefore, when drawing up, it is important to describe the situation as specifically as possible and, moreover, clearly indicate what exactly the money is required for, and for what reason it cannot be taken from another source.

When compiling, you can take such a sample as a basis.

From NGO "Rainbow"

Member of the Legislative Assembly

St. Petersburg Miloshnikov I.N.

Dear Ilya Nikolaevich! Welcome to the director of the non-profit organization Raduga.” Our organization was founded in 2012 and throughout all these years has been continuously providing financial assistance to children suffering from acute forms of leukemia. The main direction of our activity is the purchase of appropriate medicines and the implementation of complex operations.

All these years, the main source of financing for our activities has been the enterprise LLC “…”. However, in April of the current 2017, the volume of funding dropped sharply, and at the moment we cannot carry out charitable actions in the same volume.

According to our data, the annual budget of the fund, taking into account private donations, should be 10 million rubles. Thus, due to the termination of financing, it is necessary to cover the difference in the amount of 8 million rubles. annually. We look forward to your cooperation, as it is not possible to find sponsors at the moment.

Sincerely, Svetozarov V.K.

About the delivery of goods

Here it is important to demonstrate your interest and desire to cooperate. Therefore, you need to find the right words so that the interlocutor is imbued with trust and makes an appropriate decision. As a basis, you can take such a sample.

General Director of LLC "…"

Nekrasov N.K.

From the director of the company LLC “…”

Elizarova V.M.

Greetings, Nikolai Konstantinovich! At the regional agricultural exhibition, which was held in May this year, our company became interested in the samples of machinery and equipment that were offered by you.

We would like to start cooperation with you with the delivery of a trial batch of goods (the full list is attached as a separate document to this letter). We guarantee timely payments for goods and services. We look forward to a long and mutually beneficial cooperation.

Our contact details:

Sincerely, Elizarov V.M.

About the discount

Currently, this is a fairly common type, since economic conditions have deteriorated in many ways. As experience shows, convincing the counterparty to provide a discount is especially good in such cases:

• if the companies have been cooperating for a long time, for example, more than a year;
• if a large quantity of goods is purchased at once.

to CEO

Avantage LLC Filippov G.V.

From the director of Veres LLC

Alexandrova K.N.

Hello, Gennady Viktorovich. We are pleased to note the fact that our companies have been cooperating for more than 2 years. We express our gratitude to you for the consistently high quality of your services, as well as for your assistance in resolving a number of current issues.

We believe it is not a secret for you that over the past year the economic situation in our market niche has deteriorated significantly. Unfortunately, at the moment we are experiencing a certain lack of income, which is associated with a decrease in quarterly profit.

In connection with these circumstances, We hope for your understanding and consent in providing a 10% discount on services that will be provided in the next 2018 calendar year. Of course, such a measure is temporary, and we are committed to full-fledged cooperation on mutually beneficial terms in the event that the economic situation stabilizes.

Sincerely, Alexandrov K.N.

About rent reduction

In this case, the rationale for your request in the letter will be approximately the same as discussed in the previous example.

to CEO

Avantage LLC Filippov G.V.

From the director of Veres LLC

Alexandrova K.N.

Hello, Gennady Viktorovich. In the financial year ended in 2016, our company suffered losses that exceeded expectations by 10%. We are forced to state that our company was affected by the financial crisis. This translates into a decrease in client flow by 15-20% of owners.

In this regard, we hope for your consent to provide a 10% discount on rent. I would like to draw your attention to the fact that we are fairly large tenants and, at the same time, during the entire period of our five-year cooperation, we have not allowed a single delay in payment, and also filled out all the other terms of the contract. We proceed from the fact that this measure is temporary, therefore we are ready to continue paying the fee in full as soon as the market situation stabilizes.

Sincerely, Alexandrov K.N.

About deferred payment

In this case, it is important to acknowledge that you really did not make the payment on time and explain in detail the reason. Of course, you need to accurately specify the terms of repayment of the entire amount.

Director of LLC "Gruzodar"

Vakulov N.Yu.

From the Director of Parabolia LLC

Aksakova T.G.

Hello, dear Nikolai Yuryevich. In September 2017, we did not make another payment for your services in the amount of 100,000 rubles. We officially notified you about the impossibility of making a payment one month in advance. At the moment, we explain that the company has found funds for the payment. We ask you to provide an installment plan for two months: October and November (50,000 rubles each).

We do not shy away from our financial obligations and debts and draw your attention to the fact that for all 3 years of our cooperation we have never violated the contract. We hope for your understanding and look forward to further mutually beneficial cooperation.

Sincerely, Aksakov T.G.

Please pay for another company

Such requests may arise in cases where one company undertakes to fulfill the financial obligations of another company under certain conditions. As an example, you can use this template.

IP Blagodarov A.K.

from IP Inina A.A.

Hello, dear Anatoly Konstantinovich. As you know, you have a debt to me in the amount of 100,000 rubles. During the past financial year, I also had a debt to 3 companies in the amount of 50,000 rubles. I suggest you pay my debt in full. For my part, I guarantee the provision of installments for the entire balance of your debt for a period of 6 months.

The most common types of business letters are letters of request and letters of inquiry. Letters of request are compiled in order to initiate certain actions of the addressee that are necessary for the author of the letter. Letters of inquiry - for obtaining any information of an official nature or documents. In what situations are they made? How to correctly state the essence of the request or request?

In the system of documentary communications, business letters are the most common documents, and among business letters, the most common type are letters of request and letters of inquiry. How to compose and arrange them correctly? This is important for all secretaries to know.

Letters of request are compiled in order to initiate certain actions of the addressee that are necessary for the author of the letter. In management activities, a huge number of situations give rise to such letters. This may be a relatively simple situation in which it is not required to present information that is complex in terms of events, give any arguments, or convince the addressee. In such cases, it is better to start a letter of request directly with a statement of the request itself, for example:

We kindly ask you to send the calendar plan of holding seminars for the 1st half of 2006. We ask you to consider the issue of providing the Association of Fruit and Vegetable Farms with a preferential loan in the amount of 600 million rubles. for the purchase of citrus fruits from the Import-Export company for sale in Moscow and other cities of Russia.

However, not all situations in management activities are so simple. Most of the situations require substantiation or, in other words, an explanation, in connection with what, why, for what purpose the letter is being compiled when drafting letters of request. As a rule, justification is necessary in order to influence the addressee, to convince him to act in a very specific way, as the author of the letter would like or need. If the request letter contains a justification, then most often it precedes the statement of the request, for example (the sign // shows the border between parts of the text of the letter):

Due to the fact that the official duties of the employees of the Administration are related to trips around the territory of the district, // we kindly ask you to allocate funds for the purchase of two new Volga official cars for the needs of the Administration. In connection with the expansion of the range of our products // we ask you to provide us with information about new technological and design developments of refrigerators and freezers "Stinol".

Russian is one of the languages ​​with a relatively free word order. In any of the above texts, we can swap parts of the sentence without much damage to the meaning, for example:

We kindly ask you to allocate funds for the purchase of two new Volga official cars for the needs of the Administration // due to the fact that the official duties of the Administration employees are associated with trips around the territory of the district. We ask you to provide information about new technological and design developments of refrigerators and freezers "Stinol" // in connection with the expansion of the range of our products.

Phrases in which the main idea of ​​the letter is first stated, and then the argumentation is given, have a special stylistic coloring: they are always perceived as more expressive than phrases built on the principle of “justification - conclusion”. However, any kind of expression is alien to the business style, it almost always prefers stylistically neutral linguistic means, therefore phrases are more correct in which an explanation is first given, a justification is given, and then the essence of the matter is stated. When composing a letter of request, try to ensure that the rationale and the final part (request) are grammatically one sentence. Even in cases where the rationale contains references to normative documents, facts, events are stated, do not single out the rationale in a separate sentence, otherwise you will have to use phrases like: “In connection with the foregoing, we ask ...”, “Considering the foregoing, we ask …”, “In this connection, we ask…”, etc. These constructions do not carry information and make the text more complex both in terms of structure and in terms of perception. Letters of request can be drawn up in even more complex managerial situations. Schematically, this situation can be represented as follows:

A letter written in such a situation will be easier to understand if the content is presented in a sequence that reflects the logic of the development of the situation itself. In this case, three parts can be distinguished in the structure of the letter: introduction (description of events, facts that directly affect or may affect the management situation), justification (explanation of the reasons why it is necessary to contact the addressee with a request), conclusion (request), for example ( communicative-semantic parts of the letter are separated by the sign //):

According to the data we have, at the Kursk and Belgorod sugar refineries, which are the main suppliers of sugar to Moscow and the Moscow region, scheduled maintenance work should be carried out during March-April of this year, the schedules for which have not been agreed upon. // Due to the fact that sugar production and its supply to consumers will significantly decrease during the preventive maintenance period, // we ask you to hold a working meeting with the participation of representatives of the Moscow government on the issue of ensuring sugar supplies to the Moscow region during the period of partial shutdown of these plants.

Regardless of the structure of the text, the request in the letter is formulated using the verb “to ask”. In letters drawn up on letterheads of organizations, the 1st person plural form of the verb is used:

We ask you to provide information about ..., We ask you to provide information about ..., We are asking you for ..., We ask you to conduct ..., etc.

In letters drawn up on letterheads of officials, the verb form of the 1st person singular is used:

I ask you to consider the issue of ..., I ask you to provide information about ..., etc.

One letter may contain several requests (preferably on one issue). In this case, the main request is first formulated, and then the rest, while the following language turns are used:

We also ask you to (consider, provide, conduct ...), At the same time we ask you ... and others.

For instance:

Due to the insignificant consumption of gas by boiler plant No. 4 (less than 3.5 million cubic meters per year), we ask you to exclude this enterprise from the group of gas consumers with mandatory reserve fuel (fuel oil) for the heating season 2005–2006. At the same time, we ask for software “ Mosgorkhleboprodukt” jointly with JSC “Mosenergo” to consider the possibility of joining plant No. 4 in the heating season of 2006–2007 to the district heating system.

A request letter is actually a type of request letter. As a rule, requests are made in order to obtain any information of an official nature or documents. In commercial activity, an inquiry is an appeal from a buyer to a seller (importer to exporter) with a request to provide detailed information about a product (service) or send an offer for the supply of goods (provision of certain services). In general, request letters follow the same rules as request letters, for example:

In accordance with clause 10 of Decree of the Government of the Russian Federation No. 498 dated May 20, 1994 “On certain measures to implement the legislation on insolvency (bankruptcy) of enterprises”, we ask you to provide us with data on the size of the state’s share in the authorized capital of OAO Moscow Bakery No. 18, located at: st. Nikitinskaya, 45 If the block of shares of this enterprise is sold, please inform the date and method of sale.

In commercial activities, the text of the request, as a rule, indicates: the name of the goods (services); the conditions under which the author of the letter would like to receive them; quantity and/or quality; terms of delivery of goods or services; price and other information. The commercial request uses the following expressions:

We ask you to inform about the possibility of supply… Please make an offer for the supply… Please provide detailed information about… etc.

For instance:

Please inform about the possibility of supplying AS-200 air conditioners in the amount of 150 pcs. during February - March 2005, as well as inform the terms of payment and terms of delivery.

The response of the correspondent organization to a letter of request or request is a letter of response, which may be an agreement or a refusal. In commercial activities, the response to the request is issued as a commercial letter, which confirms the receipt of the request, provides information about the product of interest to the buyer. The response to the request may also be a commercial offer (offer). Letters of request and letters of inquiry are drawn up in accordance with GOST R 6.30-2003 “Unified Documentation Systems. Unified system of organizational and administrative documentation. Documentation requirements. When compiling and processing requests and requests, the following details are used: addressee, title to the text (if the text of the letter is more than 4-5 lines), text, signature, note about the performer. All business letters are issued on special forms - letterheads.